المملكة: Separation of the service after 60 days for 3 accumulated bills or exceeding the debt 1000 riyals

The commission clarified that these proposed amendments include adding new definitions and controlling technical terms, including the definition of “meeting point” as the point where the service provider network meets with the student service network on the external limits of its ownership.
She pointed out that this definition would clearly reorganize the responsibilities of the two parties, especially in aspects related to installation and maintenance, as the service provider takes responsibility for the supply and installation of transformers and low voltage networks until the boundaries of the meeting point, while the applicant is responsible for his own network after that point.

Operating and maintenance limits

With regard to government agencies, the draft emphasized the necessity of signing an agreement that defines the limits of operation and maintenance with the service provider.
She stressed the responsibility of the service applicant for the establishment, operation and maintenance of his transfer station, with the possibility of the service provider to participate in the costs, according to the additional capacity of the capacity he wishes to provide for the service of other consumers, provided that the station ownership later transferred to the service provider and fulfill the technical requirements.
The amendments stipulated that the installation of the meters must be at the meeting point unless the two parties agree otherwise, while adhering to the requirements attached to the guide.
With regard to the billing, the draft indicated that a monthly bill will be issued that does not exceed the value of consumption of 31 days, and it is delivered electronically or by means adopted by the authority.
In the event of no payment for three consecutive months, or if the value of the bill exceeds 1,000 riyals, the amendments indicated that the service provider has the right to separate the electricity after 60 days from the date of the issuance, with three prior notifications directed to the consumer.

It is not permissible to separate the service

The draft emphasized that it is not permissible to separate the electrical service against the background of the amounts of violations of objections, but rather it will be suspended until the decision of the violations committee is issued, which guarantees justice and prevents the illegal dismissal of the service.
In a human and organizational gesture, the amendments paid special attention to people with the urgent need for electricity, as it stressed the need to ensure the continuity of the service for them.
In the event of the necessary need to separate the scheduled service, it stipulates the necessity of providing an alternative source from the public network or mobile generation, or at least the consumer notification five days ago with the documentation of the communication, while emphasizing the delivery of the letter personally in conjunction with the sending of a text message to the consumer.
The draft included new treatments for the problems of large plans, as it stated that if the total commitment loads exceed 25 MB, and did not have sufficient sources to feed the requests, the planner of the plan bear the costs of the transportation station and linking them to the network, in addition to the receipt of the transportation, as it was authorized for a group of service applicants participating in the costs associated with the station and the linking lines.

Conditions for delivering service

The amendments reviewed the conditions for delivering the service to multiple types of establishments; As for residential and commercial establishments, she indicated the requirement of the ownership document and the construction license, while government installations require a building permit or approval letter from the relevant authority, in addition to sectoral plans and approvals.
For factories, the industrial or mineral licensing is required, and the energy efficiency certificate requires the farmer’s ownership document, the agricultural registry and a geographical plan.
The amendments to the delivery of electricity to small or temporary loads indicated the necessity of signing the receipt agreement, and determining the location and capacity of the temporary meters, noting that these meters are not transferred to permanent, but rather, as soon as the purpose of its purpose is still, while adhering to its settlement before the removal.

Evacuation

The amended evidence introduces new provisions that obligate the service applicant to evacuate his responsibility from the meter if the establishment is sold or leased, and the consumer is obliged to end the service as soon as the relationship with the property ends.
In the event of a breach of this, the commission clarified that the consumer bears all the amounts due until the account is filtered, and the company may refrain from signing new agreements with him until the payment is done.
In the event of discovery of the tampering of the electricity meter or its accessories, the draft indicates that the service provider will apply the violation control regulation and demand the costs of reform and the estimation of compensation for the lost benefit, with the necessity of examining the meters in accordance with the documents of the technical specifications approved by the Saudi Standards, Metrology and Quality Authority and any other related organizations.