Revealed
The Consumer Protection Association has announced a comprehensive and integrated package of rights and procedures that regulate the relationship between beneficiaries, especially parents, and the Ministry of Education, with the aim of enhancing transparency and controlling practices within the private and foreign education sector, and ensuring a safe and disciplined educational environment that protects the rights of students and their families.
These controls come within the framework of the concerned authorities’ keenness to regulate the contractual, financial and educational relationship between schools and parents, in order to achieve a balance between the quality of educational services and protecting the consumer from any practices that may affect His rights.
Advance notice of any increase in tuition fees
Confirmed
The Associationis one of the most prominent rights of the parent, as a consumer of the educational service, to be notified in advance of any increase in tuition fees by the school.
This includes the necessity of informing him of any decision related to amending the fees approved by the Ministry before the end of the academic year, and in accordance with the time period specified in the regulations organizing private schools.
It explained that schools are obligated, after obtaining the Ministry of Education’s approval of fees, to formally notify parents before the end of the academic year.
And in If this procedure is not adhered to, the school will be dealt with in accordance with the penalties stipulated in Article Eleven of the Regulating Rules, ensuring that the guardian is not burdened with unannounced or sudden financial burdens.
The contract is the basis of the relationship between the parent and the school
Controls were tightened on The guardian’s right to conclude an official contract with the school, and to review all its conditions before signing, while emphasizing that the student is not considered a party to this contract. This contract is considered the only legal reference in the event of any dispute arising between the two parties. The rules stipulate that the collection of tuition fees must be carried out exclusively according to this contract, in a way that enhances transparency, limits any irregular financial practices, and ensures the preservation of the rights of all parties.
Grievance mechanism for unapproved fees
With regard to grievance rights, the association clarified that the guardian has the right to file a complaint through the private education portal in the event of any unapproved increase in tuition fees.
The subcommittees in the education departments are responsible for studying these grievances and issuing decisions regarding them, while notifying both the guardian and the school of the result of considering the request.
Schools’ commitment to values and a sound educational environment
The regulating rules stressed a set of basic obligations that schools must adhere to towards students, foremost of which is respecting the religious and moral values of the Kingdom, and providing an educational environment that is compatible with these values.
The controls included the need for the school location to be suitable and safe, and far from any negative influences that may affect its educational mission, in addition to the requirement that the buildings be safe and meet all approved health standards.
The rules obligated schools to provide adequate educational furniture and equipment, And creating an appropriate environment that helps achieve the objectives of the educational process, thus enhancing the quality of education provided.
With regard to organizing the educational process in terms of separation between the sexes, the controls confirmed that schools should be designated for one sex only, with specific exceptions, the most prominent of which is allowing kindergartens to mix in accordance with the applicable regulations, as well as accepting students with disabilities in the primary stage in girls’ schools according to precise controls, which include determining the age and admission mechanism, and allocating non-mixed classes for them.