Davos 2025… Government leaders from the Emirates and international experts stress the importance of eliminating bureaucracy

UAE officials and international experts stressed the importance of developing non-traditional government work models, based on eliminating bureaucracy and reducing government procedures and requirements, in order to ensure enhancing the quality of life of community members and establishing an attractive and stimulating environment for the business sector and investments.

This came in a major dialogue session entitled “Focus on zeroing out government bureaucracy” within the activities of the 55th session of the World Economic Forum meetings, organized in the Swiss city of Davos under the slogan “Cooperation for a Smart Age”, in which His Excellency Hoda Al Hashimi, Assistant Minister Cabinet Affairs for Strategic Affairs, His Excellency Eng. Mohammed bin Taliah, Head of Government Services for the UAE Government, Robin Scott, co-founder and CEO of the “APolitical” platform, and Stefan Mergenthaler, Director of Intelligence. Strategist at the World Economic Forum, and moderated by Becky Anderson, CNN journalist.

The participants in the session discussed the rapid changes the world is witnessing that require governments to innovate and develop new methodologies to reduce bureaucracy, raise levels of efficiency, and provide smooth and accessible services to customers, and the mechanisms to confront this challenge, which vary between traditional tools that include administrative reform and innovative solutions that include designing an incentive system. To encourage government agencies and employees to improve performance and raise levels of efficiency.

The speakers touched on traditional and innovative strategies and distinct solutions that enable governments to improve the quality of society’s life by reducing bureaucracy.

Hoda Al Hashemi stressed that the launch of the program for zeroing out government bureaucracy in the UAE constituted a natural development for an innovative future government work model, the foundations of which were laid by leadership with a proactive vision, which believes that people are the ultimate goal of government work, and focuses on enhancing the flexibility and efficiency of government work through designing and implementing innovative initiatives. .

She pointed out that since 1997, the UAE has continuously led innovation and achieved many achievements in various fields, including strategic planning, government excellence, digital transformation, policies, development, legislation, human resources, financial affairs, government services, innovation and accelerators, and performance. , .

She said that the UAE government is employing the power of transformative technology to eliminate bureaucracy and promote innovative and effective governance, because the wise leadership believes that eliminating bureaucracy is a tool to enhance productivity, accelerate growth, attract talent and investments, and enhance competitiveness.

Hoda Al Hashemi added that the UAE seeks to strengthen a government that embodies creativity and ensure the sustainability of global leadership in governance and development, and that by the end of the current decade, it will have a more agile and flexible government that enables economic growth and improves the quality of life, which will support the achievement of national goals, the most important of which are Enabling economic growth to reach 3 trillion dirhams in gross domestic product, achieving 4 trillion dirhams in foreign trade, and hosting 40 million tourists and visitors annually.

For his part, Mohammed bin Taliah stressed that the leadership of the UAE adopts a supportive approach to sustainable development to bring about positive change and qualitative leaps in service innovation and designing customer experiences, based on a forward-looking vision that focuses on developing a new generation of technology-enhanced services, supported by a highly efficient system. In creating smooth, fast and effective service solutions.

He said that the program for zeroing out government bureaucracy, since its launch, has created an unprecedented government movement in the UAE, due to the incentive it provided for government agencies and employees to innovate in facilitating services and raising the efficiency of the customer’s journey, and through its vision based on integration, it supports raising levels of cooperation, coordination and integration between agencies in the country. Developing joint solutions to eliminate bureaucracy, based on a government work environment that embraces integration and connectivity between agencies as a basis for accelerating the pace of achievement.

For her part, Robin Scott, during her participation in the session, touched on the need for governments around the world to re-evaluate efficiency and service delivery channels, innovate advanced government models supported by technology and digital solutions, and focus on results in various areas of work, instead of focusing on procedures and processes.

As for Stefan Mergenthaler, in his speech, he discussed the outcomes of a recent report recently issued by the World Economic Forum, which focused on the impact of government technology and its repercussions on the quality of life of society, the economy and various sectors. He touched on the concept and applications of strategic intelligence, and the impact of its adoption on enhancing levels of government efficiency and improving the effectiveness of planning processes. Future strategic.

The UAE is participating in the 55th session of the World Economic Forum meetings, which are organized under the slogan “Cooperation for a Smart Age,” in Davos, Switzerland, from January 20 to 24, with a high-level delegation headed by Her Highness Sheikha Latifa bint Mohammed bin Rashid Al Maktoum. Chairwoman of the Dubai Culture and Arts Authority, Dubai Culture.

The state delegation includes more than 100 individuals, including heads of companies, the private sector, and government officials, in a participation that reflects the state’s keenness to enhance comprehensive international cooperation in all development fields through active participation in these most important international events and conferences.

The Forum represents a global platform that annually brings together more than 3,000 leaders, decision-makers, and senior figures in the government and private sectors around the world, to discuss global challenges and changes, review solutions and developments, and build partnerships in various economic and development sectors. The Forum’s outcomes, dialogues, and partnerships contribute to supporting… Sustainable development, and formulating solutions to the most prominent challenges facing development efforts at the international level.