“Dubai Health” reveals the automation of robotic operations program

Dubai Health Authority has revealed its new transformations in the use of artificial intelligence technologies (AI), and the automation of robotic operations (RPA), which is related to investor services and health licenses that come in line with modern, fast and global trends, in the field of digitization and improvement of their quality.


This came on the sidelines of the authority’s participation in the Arab Health Exhibition and Conference “Arab Health 2025”, which is currently held at the Dubai World Trade Center.

The robotic automation program is one of the most ambitious programs implemented by the authority, to keep pace with the growing turnout by health facilities and health professionals, who wish to obtain professional licenses to practice their work and activity in the Emirate of Dubai.

The program relies on software robots, which mimic human behavior in interacting with digital systems and programs and is an exceptional shift conducted by the authority in a artery system, through robotic automation, so that its services are integrated, smooth, proactive and customized.

According to this super technique and based on the procedures that have been completed, virtual robots will contribute to the provision of about 8,596 working hours annually to the staff of the authority, which will reflect positively on their focus in strategic tasks, while the number of procedures that will be completed from various sectors in the authority and thus increase the increase in the authority and thus increase The number of watches.

The program includes an important package of services, foremost of which is the notification on the date of the end of personal documents, the process of verifying professionals violations from the main source, verifying professional violations from the General Medical Council in the United Kingdom, as well as the Department of Octages of the presence of employees, and the administration of the outskirts of the outskirts, and the process Close the purchase order, enter and review the treatment offices of the treatment offices abroad in the government resource planning system, verify the personal documents of the treatment patient abroad, and ratify medical reports.

Mona Bajman, Executive Director of the Joint Institutional Support Services Sector in the Authority, said that this transformation comes within a future strategy, aiming to absorb the best and latest technologies, and employ smart solutions in an optimal way, in all operations and procedures, and in a way that contributes to developing and enhancing the quality of services provided by the authority.

She stated that this technology was optimally employed to analyze the huge data extracted from previous licensing requests, which helps in improving administrative decisions and expecting future requests.