Stalled in Dubai 5 years ago .. A traveler suffering from “phobia” flying returns to his homeland (video)

In a humanitarian story, Dubai International Airport officials have succeeded in helping a passenger passenger in returning to his homeland after five years of continuous postponement.

The man, who was afraid to travel by air, was unable to return to his homeland because of the feelings of anxiety and tension that he controlled every time he was approaching the completion of the last operation before going up to the plane, but thanks to the exceptional support provided by Dubai airports employees, this story changed, and it became What was really impossible.

Ahmed Abdel -Baqi, in the airport services department at Dubai Airports, tells the details of the story, saying: “One day, we have noticed a person running at the airport in a state of chaos, so we approached him to find out what is going on.” The surprise was when the man told them that his brother had booked a ticket to return to his homeland five times, but every time he arrived at the airport, he felt a bout of extreme anxiety, and he refuses to travel completely. “

Abdel -Baqi explained that the passenger was suffering from flying phobia, which made him unable to complete the travel process. He added: “It is important to understand his fears and to provide sufficient support for him to overcome this psychological tension that hinders him from returning to the homeland.”

Once the problem was determined, Dubai Airport employees decided to deal with the situation differently. The solution was to provide appropriate psychological support and care that helps the passenger to overcome his fears, away from feeling pressure or confusion.

Meet Ahmed, a Duty Office Who Sees All Guests as his Family ????????
Sound on ???? to hear how he helped a guest Overcome their phobia of flying and travel ✨ pic.twitter.com/8emdthrfw2

– Dxb (@dxb) February 19, 2025

Abdel -Baqi continued, “We decided to be by the passenger, and to work with him step by step to ensure his comfort before boarding on the plane. This was an important moment for him, but we were confident that the support we provide to him would make him overcome his fear.”

Thanks to the team’s interest and dedication, the passenger felt reassured and finally managed to take his plane on the flight to his homeland, after five years of delay.

After arriving at his destination, the traveler’s brother sent a message of thanks to Ahmed Abdel Baqi, who had a fundamental role in helping him to overcome his fear. He said in his message: “We got home safely. My brother was happy throughout the trip.”