Dubai is the first in the Arab and Asian and the fourth globally in the IMD smart cities index 2025

Dubai has achieved a prominent achievement in its journey towards the digital transformation, as it jumped to the fourth place globally in the IMD Smart Cities Index 2025, recording eight centers in just one year, and this achievement reinforces Dubai World’s World position as an advanced future city that depends on technology, with the first rank in the Arab and Asian rank.

Dubai has recorded a distinguished performance in a number of main indicators that reflect the satisfaction of the population on digital services and smart infrastructure in the city; Including, for example, the level of satisfaction with the reservation of medical appointments via the Internet is 84.5%, and 86.5% of the population expressed their confidence in the speed of the Internet, and 85.4% of Dubai’s population expressed their satisfaction with the ease of completion of identification documents transactions online.

With regard to the quality of services, health care services obtained a satisfaction rate of 82.8%, while the population satisfaction rate was 83.4%, and 84.3%expressed their satisfaction with recycling services, while the percentage of satisfaction with cultural activities reached 86.5%.

The 2025 report showed an improvement in Dubai’s performance among 16 out of 20 technical indicators, as well as a noticeable development in all the four axes of technology governing.

The IMD Cities Index, issued by the International Competitiveness Center of the International Institute for Administrative Development, is a prominent global analytical tool that provides the effectiveness of cities investment for digital technologies in improving the quality of the lives of its inhabitants. The index, which entered its sixth year, depends on five main axes that include health, mobility, activities, governance, and opportunities, and is based on a direct survey of the opinions of the population about their life experience within the city.

Global center
On this occasion, Matar Al -Tayer, General Manager and Chairman of the Board of Directors of the Roads and Transport Authority, stressed that Dubai obtaining the fourth position in the world in smart cities for 2025 according to the Indicators of the Administrative Development Institute, is the culmination of the efforts made by government agencies and institutions and the business sector in the Emirate of Dubai, to transform it to the smartest city globally, by employing modern and developed technologies to provide services with high quality, with the aim of improving the quality of life, with the aim of improving the quality of life And achieve happiness and welfare for the population.

He said, “The Roads and Transport Authority supports the efforts of the Dubai government in the field of smart transformation, and contributed to an active role in achieving Dubai for this prestigious global center within the smart cities index, superior to its counterparts from the transportation bodies and institutions in global cities that won the first three places, namely: Zurich, Oslo, and Geneva, and this superiority has been achieved through three main axes in the transport sector, which included: applications of participation in vehicles in a rate 67.9%, transcending the first three cities at a rate of 24.4%, and search applications for vehicle parking by 73.8%, superior at 29.8%, in addition to applications for bicycle rental by 70%, exceeding the first three cities at a rate of 17.3%. “

Matar Al -Tayer added: “The authority plays a pivotal role in Dubai’s progress within the smart cities index, by enhancing digital infrastructure and providing smart services that meet the needs of the population and residents, as the employment of artificial intelligence technologies and the huge data in the traffic management contributed to improving the flow of vehicles and reducing congestion by up to 25%,” noting that the authority has a comprehensive plan for digital transformation and keeping pace with the fourth industrial revolution, Where the authority is proceeding to implement the Dubai Self -Driving Self -Driving Strategy to convert 25% of the total travel trips in Dubai into self -driving smart trips by 2030.

The Authority’s digital strategy 2023-2030 includes approximately 82 projects and initiative, at a total cost of 1.6 billion dirhams, with the aim of enhancing the global leadership of the authority in the field of digital transformation based on optimal investment of data, implementing a digital infrastructure and ability to develop by 100%, enabling mobility by financial technology by 100%, raising the percentage of digital adoption of the authority’s services to 95%, and empowerment The authority’s employees digitally by 100%, and build 50 cases of use in artificial intelligence.

The Director General and Chairman of the Board of Directors of the Roads and Transport Authority explained that the authority recently adopted the artificial intelligence strategy 2030, which aims to enhance the global leadership of the authority in the field of enhanced mobility with artificial intelligence, by empowering an integrated and interconnected system that contributes to the advancement of life quality in Dubai, and the strategy includes 81 projects and initiative, covering the axes: happiness of people, easy and innovative mobility, Smart management of traffic, smart licensing, jet for the future, and excellence in assets, while the strategy also contributes effectively to enhancing Dubai’s position as a smart city.

Qualitative jump
For his part, Lieutenant General Abdullah Khalifa Al -Marri, Commander -in -Chief of Dubai Police said: “The achievement of the Emirate of Dubai is a qualitative leap to the fourth place globally in the IMD smart cities 2025, and it is exported in the Arab world and at the level of Asia in general, it is considered a qualitative achievement that reflects the great progress of the emirate in the application of international best practices in the field of using artificial intelligence and smart technologies, and the development of digital infrastructure, and confirms the pioneering position For the emirate in the field of digital transformation and sustainable security, and this progress is the fruit of integrating efforts between the various government agencies and departments in achieving the directions and vision of the Dubai government.

He added, the world ranking reflects confidence in the Dubai digital system, and enhances our responsibility in the Dubai Police to continue to invent proactive security solutions that enhance the quality of life and maintain security and safety gains and contribute to providing services that make customers happy, and we will continue to work with our strategic partners to establish Dubai’s position as a leading city in the field of smart and digital cities worldwide, and in support of the leadership vision in making Dubai a smart and safe city And sustainable. “

Pillar
For its part, Hessa Bint Issa Bouhamid, Director General of the Community Development Authority in Dubai, expressed her happiness with this important achievement, which constitutes a real reflection of the vision of the wise leadership that the quality of human life is a basic axis of all development plans, stressing that the Community Development Authority, and through its responsibility for raising the quality of the life of members of society, works continuously to harness the latest technologies and smart tools to enhance the empowerment of community members and provide opportunities Fine and equal to everyone regardless of their capabilities and capabilities to benefit from services and positive integration in all areas of society.

She said: “The progress made by Dubai in the IMD index for smart cities reflects a comprehensive development vision that puts the quality of human life within the priorities of digital transformation, and depends on the employment of technology to enable individuals and enhance their well -being, and improving the quality of life is the essence of the work of the Community Development Authority, and a basic pillar that is fully consistent with the goals of the Dubai social agenda, which highlights human value, and considers that the positive impact on the details of his daily life is The true measure of development and development. “

Excellence and leadership
On this achievement, Hamad Obaid Al -Mansouri, General Manager of Di Digital, said: “The IMD index of smart cities is characterized by its importance as a reference for aspiring cities towards more excellence in providing the best ways to live for their residents, and for us, the result expressed by the smart city index exceeds mere classification, as it reflects the reality of life in Dubai and its dependence on the latest technologies and the impact of these technologies in people’s daily lives. We look at this achievement As a fruit to adhere to the values ​​that bring together the city’s institutions and residents together, which are summarized in innovation, flexibility and the relentless pursuit of excellence, and above all, the hard effort of the work teams in implementing the vision of our wise leadership.

He added, “I thank and appreciate everyone who contributed to this achievement, as we look forward to continuing to work with everyone by adhering to the spirit of creativity and distinction as a basis for every development effort. The closer we are from the summit, the more competition, but the confidence of our rational leadership is great in our national capabilities and skills to maintain this superiority, and even rise to higher levels. We are in Dubai digital, and with us all government agencies will continue to work on the way Excellence and leadership, putting our eyes the goal of facilitating the lives of people and businesses, and supporting the pillars of the digital economy by employing the latest smart technologies, in implementation of the directives of the rational leadership that represents for us the compass of work towards the future Dubai, to continue its role as a chagrin for the cities of the world and a beacon of hope, happiness and success.

Pioneer
In turn, Hala Badri, Director General of the Culture and Arts Authority in Dubai, confirmed that Dubai has succeeded in turning into a leading model of smart cities, and was able to establish its position as the capital of the digital economy, thanks to the ambitious visions of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, may God bless him.

Badri said: “Dubai is characterized by the development of its safe digital infrastructure, which supports sustainable development strategies, which enabled it to record a remarkable performance in the IMD index of smart cities, contributes to achieving its aspirations by being the most efficient, integral and safe city, and enhances its leadership on the global map is a preferred destination for living, work and entertainment”, pointing out to the keenness of “Dubai Culture” to apply digital government standards In all its initiatives and programs, and investing the best technical solutions to improve the quality of its services provided to artists, creators and talents in various fields of cultural and creative industries.

She added: “Dubai Culture” seeks through its cultural, heritage and creative projects that fall within the life quality strategy in Dubai, to enable creative entrepreneurs and enhance the spirit of innovation for them and encourage them to employ their capabilities in community service, which constitutes the most prominent pillars of the body’s strategy aimed at making culture within the reach of all. “

This achievement is a pivotal station in implementing the Dubai digital strategy, which aims to digitize all aspects of life in the city, and consolidate its position as one of the three best cities globally to live and economic prosperity. This strategy is based on the latest technologies, including artificial intelligence and the tools of the fourth industrial revolution, with a firm commitment to the pivotal role of man, to be at the heart of the journey of digital transformation.

The index is based on accurate and comprehensive surveys that extract the opinions of the population and their direct experiences with the services provided, which provides a realistic evaluation of the effectiveness of digital solutions in enhancing the quality of life and improving its daily details. This humanitarian trend reflects Dubai’s commitment to its ambitious vision that the city is the best in the world to live and work, by harnessing technology as a means of achieving welfare, expanding opportunities, and advancing sustainable growth to serve all members of society.