المملكة: Scenes that reflect the extent of the work.. Learn about the services system in the Grand Mosque
In addition to the equipment designated for people with disabilities, such as adapted gates, ramps, and wheelchairs, in addition to escalators and elevators that support the smooth flow of movement during the performance.
Organizing the Movement
Within the framework of highlighting these efforts and enhancing awareness of them, the Ministry of Hajj and Umrah and the General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque published a video showing live scenes that reflect the volume of daily work inside the Grand Mosque.
In the vastness of the Grand Mosque
Multiple services, and endless efforts..
May the guest of God be pleased with performing his rituals with complete ease and reassurance.
What do you know about these services?
He highlighted the vastness of its area, which exceeds 1.8 million square meters and its ability to accommodate more than 2.5 million worshipers, and the high readiness this requires to ensure the organization of movement within its corridors and squares.
Digital screens
The video shows the movement of from the time they arrive at the gates, where guided paths lead them to their destinations inside the Grand Mosque.
While the digital screens spread across the courtyards enable monitoring of crowding levels on each floor, which helps in choosing the most appropriate path, the video also highlights the services designated for people with disabilities, in addition to escalators and elevators that provide easy access to the various floors.
Mobility Services
The video deals with mobility services within the mosque. Forbidden things, such as wheelchairs and electric vehicles designated for circumambulation and sa’i, which can be reserved through the Authority’s website from , which operates around the clock, enabling pilgrims and visitors to perform their acts of worship without the hassle of carrying bags.
It also displays the facilities surrounding the Grand Mosque, where there are restaurants, cafes, and shops that provide multiple options for rest and spending breaks between rituals.
Support and Guidance Channels
The Ministry of Hajj and Umrah provides an integrated system of support and guidance channels, including calling 1966 around the clock, in addition to Awareness guides on the Grand Mosque available in 16 languages from Here, are tools that contribute to raising the visitor’s awareness and enabling him to plan his trip well.
These services inside and outside the Grand Mosque reflect the level of care allocated to the guests of God, and also demonstrate the amount of daily work that aims to provide an easy and rich experience that enables pilgrims and visitors to perform their rituals in comfort and reassurance from the moment of their arrival until their departure.
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