Dubai Residency announces working hours during Eid Al Fitr holiday

The General Directorate of Identity and Foreigners Affairs – Dubai announced the official working hours during the Eid Al Fitr holiday for the year 2026, confirming the continuation of providing its services to customers through service centers and digital channels, to ensure that transactions are completed easily and smoothly during the holiday period..

The administration explained that the official holiday will begin on Thursday, March 19, and official work will resume on Monday, March 23..

Dubai Residency confirmed that the Customer Happiness Center at Dubai International Airport – Terminal 3 – Arrivals Hall will continue to provide its services 24 hours a day, 7 days a week, to ensure facilitation of procedures and service for travelers and customers. Customers will also be able to obtain services at Al Manara Centre, from 8:00 am to 1:00 pm daily, except for Friday from 8:00 am to 12:00 pm..

The work regime in the Follow-up Department – Public Services Department in Al Aweer continues from 7:00 am to 6:00 pm daily, except for Friday from 7:00 am to 11:00 am, and from 1:00 pm to 6:00 pm..

The administration called on customers to take advantage of the available digital channels to complete their transactions easily through the website www.gdrfad.gov.ae And the smart application GDRFA DXBin addition to the application DubaiNowThis contributes to enhancing the efficiency of services and improving customer experience.

Customers can also contact the “Amer” call center via the toll-free number 8005111, which is available around the clock, to inquire or obtain the necessary support.