TOTAL CX Company participates in the Manama Health Conference and Exhibition 2024

TOTAL CX, a Beyon company, announced its participation in the Manama Health Conference and Exhibition 2024, where it showcased its advanced capabilities in the field of customer service as a contact center. This event is considered one of the most prominent medical exhibitions and conferences in Bahrain, and the largest in the Gulf Cooperation Council countries and the Middle East, which attracted more than 10,000 visitors. The conference was held from December 12 to 14 at the Crowne Plaza Convention Center.

As part of its participation in this pioneering event, TOTAL CX displayed its distinguished capabilities in the field of customer service, with the aim of enhancing awareness of its services, interacting with visitors, and building new business relationships in the health sector. Total CX has extensive experience providing a variety of customer experience solutions, including multi-channel communication services, voice and digital self-service, as well as AI-powered smart chat. TOTAL CX is constantly working to innovate and improve the service experiences of its customers, by integrating advanced analytics into all interactions with customers, in addition to closely collaborating with them to discover and enhance the user experience, with the aim of tailoring the unique needs of each sector.

Commenting on the participation, Alex Mead, CEO of TOTAL CX, said: “We were pleased to participate in the Manama Health Conference and Exhibition, where we showcased our capabilities in the field of customer service and call centers for the health sector. TOTAL CX provides its services to a variety of companies in different sectors, including This includes Batelco and the Electricity and Water Authority. Our experienced team has exceptional capabilities in call center services supported by the latest technologies, which significantly enhances the customer experience.”