المملكة: An investigation to determine the causes of service outages in the southern region

The Board of Directors of the Saudi Electricity Regulatory Authority held an emergency meeting this evening, chaired by His Royal Highness Prince Abdulaziz bin Salman bin Abdulaziz, and with the participation of the Board of Directors of the Saudi Electricity Company, to follow up on the repercussions of the electrical service outage in the southern region, which occurred at 16:01 this evening.
The Authority’s Board of Directors confirmed the continuation of its meeting with the Board of Directors of the Saudi Electricity Company to follow up on efforts to restore electrical service to affected subscribers as soon as possible. The Board also stressed the need to expedite the restoration of service to all consumers.

Electrical service

In this context, the Authority’s Board of Directors directed the Saudi Electricity Company to conduct a comprehensive and urgent internal investigation to determine the technical or operational reasons that led to this outage, and to submit a detailed report on the results.
The Authority’s Council affirms its commitment to following up on the measures taken to ensure that the company adheres to the technical and operational standards that ensure the continuity of electrical service, as this comes within the framework of the Authority’s responsibility towards protecting the rights of consumers in all regions of the Kingdom.