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This initiative comes within the framework of efforts to enhance the service to meet comprehensive targets that ensure improving visitors ’experience inside the Grand Mosque and its arenas.
This mechanism is also a vital step in the development of the service, as it supports the initiative’s targets in providing effective and direct assistance to visitors.
The guidance is provided accurately to ensure a comfortable and smooth experience for visitors, with special interest in the elderly and persons with disabilities, by directing them to the paths and services allocated to them, to ensure that they reach their destinations easily and easily.
The (Al -Rajala) initiative aims to:
- Facilitate the movement of visitors and worshipers inside the Grand Mosque and its arenas.
- Provide assistance and guidance to access the sites for prayer and various services.
- Supporting the elderly and persons with disabilities to ensure their comfort during the performance of their rituals.
- Improving visitors’ experience by guiding them to the best paths and services available.
The General Authority for Care of the Grand Mosque and the Prophet’s Mosque affirms its fixed commitment to supporting the elderly and people with disabilities, by providing a specialized directive that helps them to access their destinations with ease and ease, and the initiative also contributes to improving the experience of visitors by directing them to the available paths and services, which reflects the authority’s keenness to provide high -quality service that elevates the standards of care for the guests of Rahman in the Two Holy Mosques.
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