المملكة: Before the deadline ends … the steps for documenting the water meter electronically

The National Water Company stressed the need to document water meters through its digital channels before March 15, 2025, indicating that the lack of documentation will arise from stopping additional services such as: raising requests and communications, leading to stopping the water service.

The speed of implementing documentation requests

She indicated that she mocked all her official channels to implement requests to document water meters, noting that she had allocated an electronic page on its official website that includes a guide and the answers of common inquiries about documenting water service meters.
This comes within the initiative to document the meters and link them to the national identity or residence for the actual beneficiary, which achieves customers full of water services, and raising the level of reliability of the meters.

How to document the water meter

The water meter is documented through the application or the electronic branch in several steps as follows:
Log in, then you will see a list of the accounts that must be documented, determine your relationship with the account (owner – beneficiary – this account does not belong to me).
The documentation is through the property owner if there is more than one beneficiary.

Services provided by the documentation of the meter

She explained that the documentation of the meter allows the actual beneficiary to request services, follow up on its condition through digital channels, receive bills and text messages associated with it, and the beneficiary can know the details of his account, follow up on his consumption, and receive notifications if he rises.
The company pointed out that the documentation of the water service meter guarantees the rights of everyone, whether angel or tenants, and that after the end of the real estate rental contract that has independent meters that return the water meter in the name of the owner, but if the property is in multiple housing units, the owners must form an angel union and appoint a representative who documents the meter.
Noting that if there is a group of tenants in one property with a common meter, the meter remains linked to the owner of the property, and if the meter is in the name of a deceased person, the Sharia agent of the heirs must document the meter by adding the account and attaching the Sharia Agency.