المملكة: president "united" For"today": 150 thousand internal pilgrims for the 1446 AH season .. and smart systems to serve them
19 hours ago
2 minutes read
The President of the Coordination Council for the Service Service Institutions, “United”, Dr. Said Al -Juhani, confirmed that the number of registered pilgrims from the pilgrims for the Hajj season this year 1446 AH has exceeded 150 thousand internal pilgrims. "Al -Juhani" In his interview with “Today” that The current season." target ="_Blank"> Virtual meetings with the pilgrims registered with them, with the aim of training them and preparing them completely to perform the rituals of Hajj easily." target ="_Blank"> The experience of the Hajj modern, stressing that the council relies heavily on sophisticated smart systems in managing operations related to pilgrims service. An emergency may happen, which guarantees the safety and comfort of the pilgrims. For individuals. Rahman.
What are the most prominent files that the council works on? And the temporary »; To propose, follow -up and development solutions, institutional communication and coordinate with all relevant authorities to provide solutions and proposals and overcome the obstacles and challenges facing the sector, and we participate in coordinating and implementing solutions that contribute to serving the shrine of the ministry, government agencies, and guests of Rahman, in addition to preparing studies and research that contribute to improving the level of services of guests of Rahman. The Council? The most prominent challenges you face during the Hajj season? Reading.
How does the Council guarantee the quality of housing, transport and nutrition services? Pilgrims significantly.
What is the role of technology in facilitating the experience of pilgrims and facilities? Government facilities and bodies, in addition to the “United Employment” platform, which provides seasonal job opportunities and ensures the speed and efficiency of employment.
In your opinion, what distinguishes this year’s season from the previous seasons? We obliged the establishments to organize virtual meetings with the pilgrims; In order to train them and prepare them to perform the rituals, and this reflects a qualitative shift in the way to communicate and raise awareness.
and how do you deal with the problems that may occur during the season? To receive complaints and address them in coordination with the supervisory authorities, and this system helps us in the speed of the solution and raise the level of transparency.
What about future plans to develop the services of the pilgrims inside? Operating, in addition to strengthening the smart control system, our goal is not only to improve the current pilgrimage experience, but to ensure the sustainability and quality of service in the long run.
How do you measure the level of pilgrims ’satisfaction? Where the satisfaction rate exceeded 90% in a number of basic services, such as housing, transportation and nutrition. We are working together to ensure that this year’s pilgrimage experience is a distinct experience by all standards.
