المملكة: 97.7% of pilgrims’ satisfaction with treatment services in Makkah Health Institutions
The satisfaction rate Pilgrims on health services provided in facilities Makkah Al -Mukarramah Health Gathering 97.7% during The Hajj season , according to the results of the platform for measuring the satisfaction of the pilgrims "Persenjini" On their health experience, especially in the sections of hypnosis and emergency.
The assembly stated that these results demonstrate the success of the strategic efforts led by the gathering as a representative of the Executive Administration of the patient’s experience, by applying specific policies and procedures in the facilities On services, and reducing the number of unnecessary stations within the facilities, which contributed to reducing the waiting time and improving the flow of service, through the use of guideline identification cards that explain the service steps for the pilgrim from entering the facility until the end of his therapeutic journey, which led to the clarity of the procedures and the raising of the level of satisfaction, and the activation of artificial intelligence techniques and digital health solutions, which have strengthened performance efficiency and the speed of response. /> The Makkah Health Gathering confirms that these improvements come within its firm commitment to providing humanitarian and integrated health care for the guests of Rahman, according to the highest standards of quality and institutional excellence.
- For more: Follow Khaleejion 24 Arabic, Khaleejion 24 English, Khaleejion 24 Live, and for social media follow us on Facebook and Twitter
