The Ministry of Foreign Affairs organizes the first council for dealers for representative missions approved by the state for the year 2025
Abu Dhabi, July 24 / WAM / In the framework of the continuous efforts of the Ministry of Foreign Affairs to improve the quality of government services, the Ministry organized the first council for dealers for representative missions approved by the state for the year 2025, in cooperation with the Office of the Presidency of the Council The approved by the state, officials and employees of the ministry.
During the work of the Council, the Ministry of Foreign Affairs affirmed that the customers’ councils constitute a vital strategic platform to involve customers in designing and evaluating government services, which embodies its commitment to perpetuate a participatory model to listen directly to the opinions and proposals of customers and evaluate their experiences and transform challenges into concrete development opportunities, in line with national trends towards building a more flexible and proactive government, and is in line with the standards of the Emirates Services Program The distinguished government and the government bureaucracy program, adding that it is working through these councils to transfer the leading experience of the UAE in the field of providing government services to all countries of the world.
The Customers Council of Representatives, highlighting the current services models provided to the approved missions in the country, which were designed to reflect the fundamental shift in the mechanisms of providing service, and their transition from traditional procedures to a smooth and integrated experience that focuses on simplifying and reducing the steps, linking systems and unifying the service channels, to include these services request an official visit to a delegation to the UAE and immunity services and privileges and cooperation service International judicial.
It is worth noting that the Ministry of Foreign Affairs seeks, through the organization of customer councils, to consolidate the principle of active partnership with various categories of customers, by listening directly to their opinions and observations on services, as the ministry works, after the convening of these councils, to study the proposals presented and analyze them in a systematic and studied manner, with the aim of extracting solutions that keep pace with the aspirations of the target audience and contribute to improving the customer’s experience, and in line with best practices And international standards in this field.
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