المملكة: With a 50% discount and a 5% daily ceiling for family income … a new policy for railways pricing

The General Transport Authority revealed an unprecedented strategic step aimed at creating a qualitative shift in the public transport sector in the Kingdom, by offering a unified policy to determine the wages of the use of passengers inside the cities and between them.
The authority emphasized that this policy, which was presented through the “reconnaissance” platform, aims to organize the market and raise its operational efficiency, to ensure the provision of high -quality service and at an appropriate cost to millions of beneficiaries of citizens and residents.

The authority explained that the new policy is based on a comprehensive structure of wages mainly dependent on the distance, while granting operators a deliberate flexibility to implement alternative pricing systems, such as differential pricing associated with peak times, or dynamic pricing on supply and demand, provided that clear and justified plans are made.
She indicated that it will rely on specialized sports models to review wages to ensure a balance between passengers and operators and enhance the competitiveness of service.

The authority stressed that the cost of using trains for the economic degree within cities should not exceed 5% of the average daily family income. This ceiling is based on the assumption of the use of half of the family members to serve daily, ensuring that the prices are within the reach of various social segments, and makes the train an economic and sustainable option for daily movement.

In order to enhance the principle of social justice, the policy obliged those who operate to provide a package of mandatory cuts to specific categories. These discounts included the availability of a free ride for children until the age of six within cities, and up to two years on trips between cities, with a 50% discount for children until the age of 12 years in the lines between cities. Students will also benefit up to 18 years and the elderly over 60 years from a similar discount by 50% within cities.
The support umbrella extended to include people with disabilities and cancer patients, including Saudis and residents, where they will be granted with one facilities for each of them by 50% on all trips.
The authority emphasized that these ratios are a minimum, while encouraging operators to increase them or expand the beneficiary groups as part of their marketing plans and social responsibility.
These options include: one use tickets such as a single trip ticket, tickets based on time, such as daily, weekly, monthly and annual, in addition to multi -use tickets that allow a specific number of trips during a specific time period, and flexible tickets that enable the passenger to adjust the appointments without additional fees, along with seasonal tickets dedicated to occasions, in a way that meets the needs of various categories of users and provides them with them Flexible and economic options.
It is also allowed to launch loyalty programs for regular passengers, provided that the authority is notified of the details of these programs and their promotional plans.
Ticket version and payment systems: electronic and easy to reach
The regulatory policy of the General Transport Authority stipulated that the ticket issuance and payment systems be available, easy to access and use, ensuring a smooth and comfortable experience for passengers.
The requirements of the authority in this aspect include providing various options for purchasing tickets, including: buying via websites or smart applications, and the presence of selling offices inside the stations, as well as self -sales machines or the ability to purchase over the phone.
The policy stressed the need to accept payment in cash or through electronic means, with tickets available with their paper and electronic formulas, provided that the sales systems support at least Arabic and English languages to facilitate the use of all passengers.