"Human resources and Emiratisation" 18 million smart transactions are completed during the first half

Dubai, August 13/ WAM/ The Ministry of Human Resources and Emiratisation has completed more than 18 million smart transactions for customers, during the first half of this year 2025, which reflects its digital readiness, the level of empowerment of smart digital services for the ministry, which has become a major pillar within its sustainable career for the future, its global leadership in the fields of the labor market, and achieving the vision of “We Emirates 2031” towards the most prosperous and growing society Globally.
Statistics and the level of customers ’demand for smart services in the ministry, the efficiency of the smart services system, its reliability, its ability to meet the increasing modern needs of the labor market in light of the economic growth witnessed by the state, and the pioneering trends of the Ministry towards launching pre -emptive services emanating from the needs of customers.
The Ministry’s efforts in developing and expanding smart services constitute a role model in its sustainable career for the future through continuous development plans and programs, integrating the capabilities of artificial intelligence in all stages of business, launching initiatives and projects that are based on the capabilities of artificial intelligence to support the modern model of business, and accomplish tasks with high accuracy and reliability, by relying on the human cadres equipped and capable of using modern technology Efficiently and effectively.
The Ministry’s efforts and successes strengthen the implementation of the aspirations of the state and the requirements of the bureaucracy program, and the leadership and competitiveness of government services, as well as achieving the ambitious government trends towards the leadership of digital transformation, the goals of the Emirates National Intelligence Strategy, in addition to its role in supporting the strategic goals of the government related to the ministry’s tasks in terms of the most prosperous global society, and a global center for the new economy, The most leadership and global superior system, by enhancing innovation, entrepreneurship, and integration of the smart system.
The smart services system in the ministry meets the highest safety and reliability requirements for customers, and are characterized by speed, efficiency and ease, within high levels of competitiveness and the ability to meet business requirements, in a way that achieves the happiness of customers, and levels of pioneering satisfaction with the ministry’s services, and confirms its digital readiness, and enhances the concept of commitment in the labor market by providing and completing transactions in its specified period.
The Ministry continues to enhance its digital system and the smart services system in the framework of a comprehensive vision to enhance the competitiveness and flexibility of the labor market, its attractiveness to cadres, and its position as a global center for innovation, by launching more than 100 smart services on the website, the Ministry’s smart application, providing various smart digital options to communicate with the ministry, developing services to immediate services, reducing documents, and others.
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