With 85 initiatives .. The National Development Fund concludes the customer experience program
Concluded Today in Riyadh, the cooperative program for the customer’s experience, in the presence of the Fund Governor Dr. Stephen Group, and the CEO of Funds and Development Banks, a year after its launch in October 2024 AD, with the aim of developing and improving the experience of beneficiaries in ." Customer experience according to international best practices, as more than (85) initiative to process gaps and improve services improve, in addition to preparing (12) executive road map that enabled the funds and development banks to adopt the required improvements with efficiency and effectiveness. (20) A customer trip to develop services to keep pace with the aspirations of the beneficiaries and reflects the Fund’s commitment to providing a more efficient and flexible experience. The experiences of more distinguished and effective beneficiaries include in line with the targets of the National Development Fund to enhance the sustainable development impact. On the institutional level, four specialized development agencies have established specialized departments to manage the customer’s experience, while the development funds and banks participated in the operation and implementation of the customer’s voice program. For development financing in the Kingdom.
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