Dubai.. Health Insurance Conference discusses the role of artificial intelligence in enhancing the efficiency of the sector
Dubai, November 26 / WAM / The activities of the ninth Health Insurance Conference for the year 2025 were launched in Dubai today, with the participation of more than 200 experts and decision-makers in the sector at the local and regional levels.
The conference sheds light on the current state of the health insurance market in the Emirates and the current and future challenges. In its technical aspect, it addresses the role of artificial intelligence in risk management and preventing fraud in health insurance, digital transformation and its role in the sector, and blockchain technology in claims, analyses, and policy formulation and prices.
His Excellency Khalid Mohammed Al Badi, Chairman of the Board of Directors of the Emirates Insurance Federation, said in the opening speech of the conference that the insurance sector in the country receives great attention from our wise leadership and our government because of this sector’s positive impact on economic and social development, pointing out that health insurance has played and continues to play a vital role in promoting public health and facilitating access to comprehensive health services.
He pointed to the role of this type of insurance in confronting crises, pointing in this context to its role during the Corona pandemic.
In the speech delivered on his behalf by Hussein Al-Sherbini, Executive Director of the Emirates Insurance Federation, Al-Badi explained that the health insurance market in the UAE is likely to achieve further growth during the coming year and the following years.
He added that the health care sector in the Emirates is preparing for strong growth, driven by macroeconomic factors, the steady growth in the population, the high rates of aging, the expansion of the implementation of the compulsory health insurance policy to cover all the emirates of the country, and the prosperity of medical tourism. He expects that the economic diversification strategies led by the Emirates government and national development plans will contribute to improving the levels of infrastructure and facilities for the health care sector and upgrading them to comply with the highest international standards.
For his part, Abdul Mohsen Jaber, Chairman of the Health and Life Insurance Committee, at the Emirates Insurance Federation, confirmed that there are strong positive indicators that support expectations of the health insurance market achieving better performance and growth during the years 2025 and 2026, indicating that growth is likely to exceed the rates recorded in previous years, driven by high employment rates, thus increasing the number of employees eligible to obtain compulsory health insurance in addition to economic growth and strengthening mandatory legislation and oversight, and continuing to expand the scope of compulsory health insurance to include new categories such as residents and visitors, and activating more oversight mechanisms. Strictly ensuring companies’ commitment to renewing and renewing insurance coverage for their employees and families.
Regarding the most prominent features of the UAE Insurance Federation’s plan in the field of health insurance and the topics that will be focused on in 2026, Jaber said that the focus will be on three main axes aimed at enhancing the efficiency of the sector, improving customer experience, and supporting financial sustainability. It will focus in particular on educating the health insurance community and individuals extensively on applying artificial intelligence and machine learning solutions to increase the speed of approvals and claims and reduce operational errors, in addition to educating the community and individuals in developing applications and websites that allow the insured to manage their policies.
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