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المملكة: Launching the first unified electronic guide to consumer rights and duties


The Consumer Protection Association launched the “Unified Electronic Guide to Rights and Duties Consumer”, as its first enabling initiative to collect regulations and legislation in one platform, with the aim of eliminating information dispersion and facilitating individuals’ clear access to their rights.

This comprehensive digital reference represents a qualitative shift in the Consumer protection through an organized presentation of the approved regulations. This step contributes to raising the level of financial and legal awareness of beneficiaries when they deal with various sectors.

Raising awareness of rights and duties

The association explained that the new platform allows users to explore their inherent rights and duties to ensure that they are fully fulfilled. The guide includes a direct path to The competent authorities and the relevant systems with complete clarity.

This strategic step comes as an urgent response to ending randomness of reference and unifying sources of consumer knowledge in one reliable window. This regulation reflects positively on market stability and raises levels of mutual trust between service providers and customers.

The entity launching the initiative confirmed its serious endeavors to enable individuals to make consumer decisions based on accurate awareness. The guide constitutes an effective tool to protect shoppers from abuses by arming them with regulatory knowledge.

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