The Central Bank directs banks to facilitate customer transfers during the Eid holiday

The Central Bank directed banks operating in the country to facilitate customer transfers during the Eid Al-Adha holiday.

The Central Bank said in its directives: “Given the somewhat long holiday on the occasion of Eid, and for the purposes of facilitating the implementation of customer transfers during the holiday period… and after evaluating the situation with the Union of Banks and the relevant committees, the (Central) system for local financial transfers will operate during the Eid period,” indicating that some other systems, such as direct debit and check clearing, will operate normally with the return of work in banks on May 30, and the branches and employees begin their work. The usual.

For their part, and according to what they announced on their official websites, banks have intensified their preparations to ensure the smooth flow of banking services and the continuity of banking operations during the Eid al-Adha holiday, within the framework of the Central Bank and the UAE Banks Federation’s keenness to provide a smooth and safe banking experience for customers in various parts of the country.

This trend coincides with the official authorities announcing the dates of the Eid al-Adha holiday for the government and private sectors in the country, as the holiday extends during the last week of this May, according to the approved calendar for the year 2026.

The country’s banking sector has raised the degree of technical and operational readiness in preparation for the holiday period, by ensuring that digital banking applications, electronic services, and ATMs operate around the clock, in addition to strengthening technical support teams and call center services to respond quickly to customers’ needs.

According to the Central Bank, it works in coordination with national and foreign banks operating in the country, to monitor the efficiency of financial systems, payment networks and electronic transfers, to ensure the implementation of daily banking operations without interruption, especially with the high rates of spending, withdrawals and transfers during the holiday seasons.

The UAE Banks Federation also continues its efforts to enhance coordination between banking institutions, exchange best practices related to business continuity, and manage operations during official holidays, in a way that reflects the efficiency of the digital financial infrastructure that the country enjoys.

It is noteworthy that digital banking services in the UAE have witnessed rapid development in recent years, as a wide segment of customers rely on smart applications and electronic services to complete their financial transactions, which has contributed to reducing pressure on traditional branches during holidays and official occasions.

In this context, banks operating in the country called on their customers to use digital channels and smart services to make transfers, pay bills, and complete daily transactions easily and safely, while confirming the availability of sufficient cash in ATMs in various commercial and residential areas.

This ongoing coordination between the Central Bank and the Union of Banks reflects the UAE’s commitment to enhancing the efficiency of the financial sector and consolidating its position as a global financial center with the highest levels of readiness and reliability, especially during seasons that witness an increase in economic and consumer activity.

. The country’s banking sector raised the degree of technical and operational readiness in preparation for the holiday period.