Cancellation of the “salary certificate” requirement for federal government employees at Emirates NBD

The Federal Authority for Government Human Resources and Emirates NBD Bank have launched a partnership through which the requirements for “salary” certificates will be abolished, to enable federal government employees to obtain banking services directly.

Yesterday’s statement stated that the Authority worked to develop an innovative government and digital model that enables the salary certificate information to be extracted smoothly through direct government digital linkage. In later stages, we will expand the scope of partnerships with banks and other national service institutions wishing to join.

The strategic partnership was signed in the presence of the Minister of State for Government Development and the Future, the Chairwoman of the Federal Authority for Government Human Resources, Ohoud bint Khalfan Al Roumi, the Head of Government Services in the UAE Government, Engineer Mohammed bin Taliah, the Chief Operating Officer of the Emirates NBD Bank Group, Iman Abdul Razzaq, and the President Fouad Mohammed, Executive Director of Operations at Emirates Islamic Bank, Executive Director at the Office of Government Development and the Future, Atraf Shehab, and Director of the Smart Government Services Department at the Prime Minister’s Office, Sultan Al Owais.

The partnership is based on canceling the requirements for “salary” certificates so that federal government employees can obtain banking services directly, without paper and seamlessly, in line with the most prominent emerging global practices related to direct digital connectivity, and zeroing out digital and paperless government bureaucracy, as the Authority has partnered with the Emirates Bank. NBD is developing an innovative government model for direct government digital linkage between systems that allows the components of the salary certificate to be extracted securely, which helps eliminate bureaucracy and speed up procedures. The Authority will work to develop the digital linkage system to include a group More banks and national service institutions wishing to join, to expand the scope of benefit to more than 45 thousand employees in more than 50 federal government agencies.

Bureaucracy whistles

Engineer Mohammed bin Taliah said: “We are working in cooperation with government agencies to eliminate government bureaucracy and design initiatives that shorten procedures, simplify requirements, and speed up services for federal government employees, which contributes to creating a secure digital system that enjoys speed and efficiency.”

He added: “This cooperation contributes to supporting national efforts aimed at eliminating government bureaucracy, and intensifying efforts to shorten unnecessary procedures in government work to achieve change and raise productivity levels for the better, which reflects positively on the level of services provided.”

For her part, Eman Abdul Razzaq, Chief Operating Officer of Emirates NBD Group, said: “We are pleased at the bank to cooperate with the Federal Authority for Government Human Resources as the first bank that allows federal government employees to obtain banking services directly and smoothly without the hassle of paper requirements, and even provides offers for products.” Exclusive to them. Based on our role as one of the leading national banks, we continue our efforts to enhance innovation, which contributes to providing an easy and simplified banking experience to our customers.”

Facilitate the employee experience

In turn, the Executive Director of the Support Services Sector at the Federal Authority for Government Human Resources, Ibrahim Fikri, said: “The Authority focuses on implementing the directives of the UAE government, in developing the digital experience for government employees, and providing them with proactive services quickly and smoothly.”

He added: “This cooperation between the Authority and Emirates NBD Bank presents a new institutional model for support services in government agencies, and redraws their work model in shortening the time to obtain services by building digital partnerships that enhance the role of the institutional and support services sector, and raise productivity by focusing on developing services and automating them.” Procedures without human intervention, shortening time, and eliminating red tape by employing direct digital government connectivity.”