"Dubai Health" Specific protocols are created for customer service and happiness
Dubai, February 17/ WAM/ Dubai Health Authority launched a package of specific standards and protocols at the region level with the aim of developing and improving the customer/ patient’s journey in the health sector at the emirate level, as the main axis of health services development operations in a way that contributes to enhancing society’s confidence in these services and reinforces From the participation of community members in developing services.
His Excellency Awad Sghir Al -Ketbi, Director General of the Health Authority in Dubai, said in a statement today on the occasion of the “Emirates Month for Innovation”, that the UAE is pursuing a new concept of innovation, when the Emirates month was devoted to innovation, to be an exceptional annual event, which enhances the state’s position and directions in the field of innovation, which is considered One of the most important areas in terms of global competitiveness.
He stressed that innovation is the feature of work and lifestyle in the Emirates, and in Dubai in particular, where the Dubai Health Authority goes on all its tools, ingredients and innovative ideas, to the sustainability of health, and towards a better future.
Al -Ketbi pointed to the commitment of the Dubai Health Authority to provide a distinguished experience and high -quality services, to all dealers, in a way that meets their aspirations and needs, exceeds their expectations, and achieves their satisfaction and happiness.
In the same context, the authority prepared a special agenda to participate in the activities of the Emirates Innovation month, starting from today until February 26, as it included field visits to senior officials of the authority, for a number of distinguished innovation centers in Dubai, with the aim of seeing best practices, in addition to organizing dialogue sessions Specialized, a mental storming session on “AI and its uses”, gather specialists from the Dubai Health Authority and consultants in this field.
The agenda also includes organizing training courses on the “ideas” platform, aimed at enabling users to use the platform effectively, to enhance their capabilities to think innovative, support their contributions to developing innovative solutions, and a lecture entitled “Artificial Intelligence and its Impact on Innovation”, expected to be attended by 1000 participants. From government agencies, and other events.
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