"Vestramand" It reviews the first unified platform to manage the patient’s experience in the Middle East
Abu Dhabi, April 17/ WAM/ Vectramind, specialized in the Dubai Patient Technology Technology Sector, reviewed during its participation in the “Abu Dhabi International Health Week 2025”, its smart platform, “First Pass”, which is the first unified platform of its kind in the Middle East to manage the patient’s experience, where it shed light on its technical progress in developing this integrated system To enhance the quality of health care.
The platform aims to raise the level of health services through advanced techniques that contribute to improving the patient’s experience and facilitating his journey within medical facilities, through interconnected units that enhance operational efficiency and support the smoothness of procedures.
The participation came out of the company’s awareness of the promising opportunities offered by the increasing investments in the health care sector in the capital, Abu Dhabi, which makes the local market a strategic environment for growth and expansion.
The existing alliances with a number of hospitals and clinics formed a basic pillar in enabling the platform to concentrate in the market, in light of the escalation of customers’ awareness of the value of the solutions provided by “First Pass” in raising the efficiency of operation and improving the level of service.
The platform depends on artificial intelligence in managing the waiting ranks within health institutions, as it provides an integrated experience that contributes to reducing waiting time and improving resource exploitation, which reflects positively on patients’ satisfaction and the effectiveness of medical performance.
The company’s pavilion witnessed an advanced interactive presentation, represented in a smart electronic booth that realizes the patient’s journey realistically, allowing visitors to interact with the platform and test its capabilities to improve patients’ flow and facilitate procedures, as well as supporting care providers in human and logistical administration with higher efficiency.
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