المملكة: "Municipalities and housing": 13 thousand registered in the initiative "Certified observer" Within a week

Revealed Ministry of Municipalities and Housing that Initiative "Certified observer" It has witnessed wide interaction since its launch last week, as the number of registered beneficiaries exceeded 13,000 beneficiaries from various regions of the Kingdom, of whom more than 5,000 beneficiaries completed the approved training programs and obtained a certificate. "Certified observer"While the platform received more than 2,000 reports about Variousmunicipal violations during the same period.

The Ministry explained that the large demand for registration in the initiative reflects awareness and keenness to contribute to improving the urban landscape and addressing visual distortions, stressing that the initiative has become a national model in enabling the community to play an active role in the municipal control system, and consolidating the principle of partnership and shared responsibility between the citizen and the municipal sector.

Developing oversight tools

The Ministry stated that the initiative "Certified observer" It comes as an extension of its efforts to develop field monitoring tools and the shift towards smart monitoring based on data and digital technologies, as it enables community members to register via the platform. "My country"And completing a specialized electronic training course that qualifies them to acquire a status "Certified observer" And reporting municipal violations by submitting documented reports with photos, geographical location, and accurate information.

The Ministry added that the reports are subject to an integrated digital verification system that ensures the accuracy of the data and the authenticity of the attached photos and websites, and they are dealt with electronically until they are closed within a unified supervisory system, noting that the financial reward mechanism for participants grants a reward of up to 25% of the value of the observed violation, according to specific criteria that take into account the seriousness and difficulty of the violation. Discovering them.

Addressing violations

The Ministry confirmed that the initiative has contributed, since its inception, to raising the level of field oversight, accelerating the treatment of violations, and improving the quality of response in municipalities and secretariats, as part of the Ministry’s direction towards raising the efficiency of operational performance and employing technical solutions to enhance compliance and field governance.

It indicated that "Certified observer" It represents one of the paths of digital municipal transformation adopted by the Ministry to enhance community participation and stimulate a culture of positive oversight, stressing that the Ministry is continuing to expand the scope of the initiative to include new areas in the municipal work system, which contributes to building more organized, beautiful and sustainable cities, and keeps pace with the goals of Saudi Vision 2030 in improving the quality of life and raising the efficiency of municipal services in all regions.

Financial Rewards

It is noteworthy that the Council of Ministers agreed, in its session held on November 4, 2025, to grant rewards. Encouragement funds for those who contribute to uncovering violations of the penalties list for municipal violations, in accordance with a number of controls and standards regulating this, in a way that enhances the efficiency of municipal work and establishes the principle of community partnership in monitoring and improving the quality of services.

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