المملكة: Urgent | For parents.. "education" Activate a service "Book an appointment" Through the Madrasati platform

The Ministry launched Education service "Book an appointment" Cross platform "My school" In a step that aims to achieve a safe and organized educational environment by controlling and documenting the dates of parents’ visits to schools and serving them in an accurate and smooth manner that contributes to enhancing the quality of communication between the school and the family.

This service is an extension of the ministry’s efforts in developing electronic services that contribute to raising the efficiency of administrative processes and achieving digital transformation in the educational field.

The service aims to control the process of entry and exit to the school building and organize it according to a clear electronic mechanism that allows the school to manage official visits and document them electronically to ensure transparency and discipline. Inside the school, in addition to restricting visits to the school building to parents who have a real and clear interest and a specific justification for the visit, which enhances security and safety measures and maintains the privacy of the educational process.

Book an Appointment

The service enables "Book an appointment" Leaders Schools can call parents when needed by sending an electronic notification through the Madrasati platform explaining the reason for the invitation and its specific date, which contributes to improving the management of communication between the school and the parent and facilitating the services provided in an organized and smooth manner.

The service also allows parents to schedule the appropriate appointment for them electronically, ensuring their attendance at the specified time without crowding or scheduling conflicts.

The service works within a clear workflow within the Madrasati platform, where users can access a group through the main menu. Of the sub-services related to organizing school communication, such as academic achievement, attendance, behavior, requesting a visit, summoning, submitting complaints and suggestions, participating in school activities, and asking for permission, in addition to the option of specifying the type of appointment, whether it is an official appointment or a special case, which allows the school administration complete flexibility in dealing with each case according to its nature.

According to the service guide, there is no specific limit to the number of visits allowed to the guardian per week, and one appointment can be allowed per week, while a maximum of 10 to 15 appointments are available per day. Maximum, with the possibility of receiving appointments on all days of the week and providing all time options according to the school schedule.

It is also possible to print the appointment schedule according to the specified time or print the entire day’s appointments, and document them in the electronic visit record.
The appointment is linked to the direct official according to the nature of the request, whether he is the school principal, agent, or student counselor, so that the reason for the visit is clearly specified, such as discussing academic achievement, behavior, or attendance, ensuring the accuracy of the procedure and organizing the communication process.

As for the duration of the appointment, it is determined by 30 minutes, adjustable depending on the type of visit and school conditions. The platform also allows you to specify whether the visit is in-person or remote, as appointments can be organized for each type separately at different time periods. For example, in-person appointments can be allocated from 8:30 to 9:00 in the morning, while the service allows for the possibility of booking an appointment remotely for the same time period, ensuring flexible coordination and balanced distribution of visits.

Integrated digital environment

The Ministry of Education confirmed that this new service comes within the framework of its continuous endeavor to raise the efficiency of services provided to beneficiaries by shifting to an integrated digital environment that supports effective communication between the school and the family and ensures that visits are managed in a professional and organized manner, noting that Service "Book an appointment" It is one of the tools that enhances the quality of administrative work within schools and contributes to achieving the goals of the Kingdom’s Vision 2030, which focuses on developing educational services and shifting towards smart education.

The Ministry added that documenting visit dates electronically contributes to building an integrated interactive record that clarifies the details of meetings between the school and parents and helps in following up on observations, requests and suggestions immediately, which increases the efficiency of response and speed of processing.

The system also contributes to controlling the movement of entry and exit within educational facilities and providing a reliable database that can be Referring to it when needed, which enhances the level of governance in schools and reduces randomness in visits or delays in summons.
The Ministry explained that this electronic service represents a qualitative shift in the method of communication between the school and the parent, and comes in line with the Ministry’s efforts to enhance community participation in the educational process and activate the role of parents as essential partners in supporting their children’s educational and behavioral journey.

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