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المملكة: urgent: "We trust" He apologizes for the false alarm… a technical glitch behind the 8pm messages


Apply «Tawakkalna” issued an apology to its users, following A sudden technical glitch caused Warning messages and warnings to a number of citizens and residents outside the targeted geographical area, this evening, Thursday.

The platform’s work team explained in an urgent explanatory statement that the warning message that appeared on the phones of a wide segment of users at exactly eight-fifteen in the evening was not directed to them.

Expansion of the transmission circle

The application indicated that the notification system was subjected to a technical error that led to the expansion of the transmission circle to include areas not concerned with the basic warning, which required rapid intervention. To clarify the situation and remove confusion.

Tawakkalna management stressed its constant concern for the accuracy and reliability of the alerts issued through its platforms, expressing its deep regret and direct apology for any confusion that this defect may have caused to users.

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