The UAE achieves a qualitative shift in the services provided to senior citizens

The Emirati family represents a main pillar of building a stable and coherent society, and plays a pivotal role in consolidating the foundations of sustainable development, as it is the axis from which the construction of a conscious and coherent society starts, which seeks a prosperous tomorrow for future generations, through its fundamental role in promoting social responsibility, promoting national identity, and preserving heritage, in addition to establishing a culture of shared responsibility, and pushing a wheel of society, which achieves comprehensive growth, and comprehensive growth, It causes a sustainable positive impact, which contributes to the story of building the homeland.

Senior citizens are an integral part of the social fabric in the Emirates, and they rise to a distinguished place in the list of priorities and interests of rational leadership, and this is evident in the enactment of legislation and laws that preserve their material, moral and social rights, and help them overcome the challenges of their age phase, which was evident in the results of the global report for happiness 2024, which showed that the great citizens are the happiest category in the UAE, which confirms what confirms what confirms The success of comprehensive development plans in the country, according to systematic strategies, under a wise leadership that appreciates the value of man.

UAE law guarantees senior citizens the right to independence and privacy, including their right to take decisions regarding their property, money and place of residence, the right to protect against exposure to violence, abuse and neglect, the right to the qualified environment, housing, education and work, and the right to obtain social services through the institutions of senior citizens, clubs, community centers and mobile care units, providing health care and preventive, in addition to ensuring The preferential treatment, as they are priority in housing requests, the completion of government transactions, access to aid, health services and others.

The Family Minister, Sanaa bint Muhammad Suhail, stressed that the ministry will work to launch mobile units that visit neighborhoods and residential areas, to provide health and service services directly to the elderly, especially for those who have difficulty in moving, as previously implemented through the mobile unit of senior citizens in the emirate of Ajman, which received approval and demand by senior citizens, and designing simplified technological training programs to qualify senior citizens To gradually use digital applications and services, in a language that suits their needs, and involve them in societal and cultural life through voluntary and educational programs for them.

She said in a written response to a parliamentary question, during the last session of the Federal National Council (last Wednesday): “The ministry realizes that senior citizens are a basic pillar of society, and that providing them with integrated services reflects the state’s appreciation for their giving and their pivotal role. Accordingly, the Ministry seeks to adopt a package of procedures to develop the quality of services provided to them, especially in aspects that represent a direct challenge for them, such as electronic services, comprehensive health care, community participation, and updating personal data ». The Ministry will also adopt the launch of a reliable phone service (auxiliary line for senior citizens, to update their data without the need to go to centers or the use of the Internet), and to cooperate with the relevant authorities such as the Federal Authority for Identity, Nationality, banks and health centers, to ensure the integration of data and update them in a uniform and smooth in a manner without repeating the procedures.

National policy

The UAE has launched the national policy of senior citizens, as an integrated care system to ensure a decent life for them, and at the same time, to ensure their active participation in the development process, and the policy included four strategic goals, and seven major axes, are health care, community communication, active life, investment of energies, civil participation, infrastructure, transportation, financial stability, security, safety, and the quality of future life, along with more than 26 initiatives And an innovative project. According to politics’s outputs, the UAE continues to work to ensure the harmony of senior citizens in the societal system, and to organize their role in transferring experiences and knowledge in an atmosphere and circumstances commensurate with their health needs, and takes into account their desires and requirements.