المملكة: Modern technologies enhance the visitors’ experience in the Prophet’s Mosque
Contributed Modern technologies in creating a qualitative shift in the methods of managing and organizing visitor movement within the corridors of The Prophet’s Mosque and its squares, in light of the continuous increase in the number of visitors and tourists coming to Madinah throughout the year, especially during holiday periods that witness a high density of visitors.
These technologies have enabled the concerned authorities to increase the efficiency of organizing crowds and facilitating the movement of visitors through more streamlined paths, in addition to organizing the visit to Al-Rawdah Al-Sharifa through advance reservation via the application. "Asceticism"which allows the worshiper to book a visit around the clock and choose the appropriate time via the direct or instant route, taking into account the capacity, enabling the largest number of visitors to perform prayers in the Noble Rawdah, and contributing to providing a safe and easy experience for visitors.
A package of advanced services
It is an application. "Asceticism"supervised by the Ministry of Hajj and Umrah, is a pioneering model in the path of digital transformation, as it provides a package of advanced services that include a digital guide for instructions in several languages, alerts on visiting times, and health services.
In addition to displaying crowding levels in prayer halls through accurate interactive maps, and submitting reports and inquiries, which contributed to raising the daily capacity, raising the level of visitor satisfaction, and enabling them to have an integrated digital experience.
And within the framework of the expanded services it provides Application, feature comes "Explore the city with NSK" Which gives the visitor the opportunity to learn about the most prominent historical, cultural and entertainment landmarks in Medina, through rich tourism programs presented under the supervision of specialized guides who accompany the visitor on qualitative tours that highlight the cultural and religious heritage of the city, and give him a comprehensive experience that combines spirituality, knowledge and exploration.
Applying technical solutions
These efforts come within the framework of digital transformation and the application of technical solutions, with the aim of providing integrated services that keep pace with the aspirations of the guests of God and guarantee them a more comfortable spiritual experience. and smoothness.
In addition to enhancing the integration of efforts between the concerned authorities and raising the efficiency of services, monitoring the needs of visitors and improving the level of communication with them, ensuring the provision of comprehensive and advanced services that meet everyone’s aspirations.
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