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المملكة: Shaqra Hospital: 80% increase in “emergency” capacity…and a qualitative shift in services


Upload Improving patient experience and reducing waiting times.

The paradigm shift in services included modernizing the CT scan department and the academic affairs and training department, with the introduction of modern medical devices and linking them to a smart central control system; To ensure accurate diagnosis and speed of medical performance.

Integrated medical care

Development work focused on strengthening the hospital’s infrastructure; To provide a safe work environment for the health staff, and to apply the highest standards of safety and operational smoothness that ensure the provision of integrated medical care with complete privacy.

The Assistant Executive Director for Operations, Engineer Abdulaziz Al-Abdulwahab, explained that the projects were implemented according to strict international standards focusing on patient safety and speed of response, confirming the complete readiness of all facilities for full operation.

Al-Abdulwahab indicated that the direct impact of these improvements was immediately reflected in the patients’ experience by reducing waiting times and developing Triage and reception paths, which facilitate the beneficiary’s journey within the hospital’s corridors.

These development steps come in line with the requirements of the “Sibahi” health accreditation and the goals of the Kingdom’s Vision 2030, to enhance community confidence in health services, and provide an advanced care model that meets the needs of Shaqra Governorate.

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