Mohammed bin Rashid established “zeroing the bureaucracy” as the focus of the future government model

His Excellency Mohammed Abdullah Al Gergawi, Minister of Cabinet Affairs, confirmed that His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, “may God protect him,” established the approach of “zeroing bureaucracy” as the basis for the model of the most efficient Emirati future government, and that His Highness established An advanced mentality in government work that focuses on accelerating achievement and achieving results, reducing formal procedures, reducing burdens and requirements on companies and individuals, adopting the quality of life of society as a main goal, and establishing an attractive and empowering environment for minds. talents and entrepreneurs a sustainable approach.

His Excellency said that the adoption by the Council of Ministers, headed by His Highness Sheikh Mohammed bin Rashid Al Maktoum, of the “Zero Government Bureaucracy” award, the first of its kind in the world, embodies a unique leadership approach and vision, which sees simplification of procedures as strength, innovation as a factor for development, and in every challenge as strength. An opportunity for excellence, and believes that the human being is the focus of development and the foundation of all achievement.

He added that the UAE leadership approach does not measure the quality and excellence of government work by the size of its systems and the quantity of its services, but rather by its ability to simplify procedures, enhance the effectiveness of services, and provide effective and smooth experiences that improve the quality of life of society, noting that the award for zeroing in government bureaucracy reflects the UAE’s awareness of the true role of governments, The importance of shortening procedures in strengthening government administration, achieving institutional excellence, and establishing a sustainable culture and practice that focuses on achievement as a method of work, and on leadership as an approach linked to results and impact.

The Minister of Cabinet Affairs said that the award is not just an honor, but rather an open invitation to the government work team, to participate in writing the story of the UAE’s leadership, and to shape the features of the new phase in the government’s work based on community service, shortening procedures and facilitating the provision of services.

His Excellency Al Gergawi added that the award for eliminating government bureaucracy represents a national initiative that focuses on motivating work teams to create a qualitative and tangible economic and social impact, and enhancing cooperation and integration between government agencies, the private sector, and society, in eliminating government bureaucracy, indicating that the award model adopts a comprehensive approach in honoring Entities and employees, focusing on 7 main and sub-categories, including special recognition for exceptional initiatives in devising unconventional solutions to situations with a humanitarian dimension.

The award for eliminating government bureaucracy, approved by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, “may God protect him,” with a value of 7 million dirhams, aims to honor the employees and work teams of the federal government that are most distinguished in eliminating bureaucracy, and to celebrate their achievements and success in achieving Rapid, tangible, sustainable, and unprecedented results in zeroing out bureaucracy.

The scope of application of the award includes the federal government agencies concerned with implementing the program, and covers the employees and work teams responsible for the zeroing operations included in the government bureaucracy zeroing platform, and the employees who contributed to facilitating and speeding up the procedures and overcoming the challenges imposed by the government stipulations and requirements on certain categories of customers.

The award is divided into 7 main, sub- and special categories, and covers exceptional achievements in zeroing out bureaucracy, which ensures the achievement of the program’s main objectives.

The main category of the award, “Champions of Zeroing Out Bureaucracy,” is awarded to the best work team that achieved the highest result in eliminating bureaucracy for those affected by the process, whether from the business sector or individuals, in terms of time, effort, and resources, and in raising their level of satisfaction with their experience with government procedures, requirements, and requirements, as well as contributing to achieving The main objectives of the program are significant, in addition to excellence and exceptional performance in engaging affected people, government agencies, and partners from the private sector in an effective and fruitful manner, and removing obstacles and obstacles associated with bureaucracy in innovative and new ways.

The award includes 5 subcategories: Social Impact Category, Economic Impact Category, Community Engagement Category, Government Partnership Category, and Innovation in Eliminating Bureaucracy Category.

The Social Impact of Zero Bureaucracy category is awarded to the best team that contributed to improving the lives of individuals and families by eliminating bureaucratic burdens. This includes achieving significant savings in time and effort, and significantly enhancing community satisfaction. It highlights how teams use innovative methodologies to enhance impact and improve quality of life.

The Economic Impact category is allocated to eliminating bureaucracy to the best team that achieved the highest result in eliminating bureaucracy. This had a qualitative economic impact, by eliminating unnecessary burdens on the business sector, which helps stimulate strategic growth of companies, improves the efficiency of operations, directs resources towards key operations, and reduces operational costs across the country. Companies.

The Community Engagement in Zeroing Out Bureaucracy category honors the best team that achieved the highest result in enhancing transparency and trust between the government and society through effective communication. It includes listening to the opinions of customers and developing government procedures based on their proposals, while achieving a tangible positive impact on their experience.

The Government Partnership in Eliminating Bureaucracy category is awarded to the best work team that demonstrated a distinguished level of cooperation between government agencies, partners from the private sector, and community institutions, and resulted in the launch of joint initiatives that helped to eliminate bureaucracy in a significant and sustainable manner, with the possibility of expanding the scope of application of these solutions.

The Innovation in Eliminating Bureaucracy category honors the best work team that invented or built advanced creative solutions to eliminate bureaucracy and achieve qualitative results. These include distinguished achievements in improving customer satisfaction and developing scalable mechanisms for application in other government areas.

The award in the Special Honor category focused on humanitarian impact, and this category is given to the best employee or work team that has made distinguished humanitarian efforts to facilitate procedures for special cases that require exceptions and unconventional solutions. This includes overcoming bureaucratic obstacles, understanding the circumstances and needs of customers, and providing appropriate support and assistance that reflects commitment to human values.

The award adopted three main stages to ensure the application of fair, transparent and impartial evaluation criteria, which begins with the evaluation of all zeroing operations by a neutral party that adopts a specialized system, and includes selecting a list of finalists for each category, while opening the door to self-nomination for the “Humanitarian Impact” category according to specific criteria.

In the second stage, the list of finalists is studied by an independent jury that conducts interviews with the candidates and chooses the best five of them in each category to qualify and be honored at the federal government level. As for the final stage, the winners at the national level are selected and honored.

A specialized, neutral arbitration committee evaluates nominations for the award to ensure the integrity and transparency of the evaluation process, and undertakes the tasks of judging, studying and reviewing the lists of finalists and submitting recommendations to the Supreme Committee to approve the finalists.