المملكة: Social Security.. Steps to reach the result of studying the financial complaint

The social security beneficiary can file a financial complaint due to the pension being less than the correct value based on the conditions and criteria; Or as it appears in the pension value calculator during the regular period.

According to Social Security, the beneficiary must submit a complaint within 30 days of the 10th of each month by entering the platform and following the following:

Home page – Choose tickets – Create a new ticket – Choose the appropriate fields – Choose a complaint classification "Financial"" – Financial refund – Fill out the required fields, stating the reason for the objection and specifying the amount and the number of courses included in it – Attaching the supporting documents – Entering the description "Explanation of the complaint"" – Press on "construction "" – (The financial complaint has been submitted successfully).

To know the result of studying the complaint, follow the following:

Enter the platform – Home page – Programs – Social Security Beneficiary Support Program – Financial Complaints – Click on the (eye) icon – View the result of the complaint.

Classification of Social Security Beneficiaries

Social Security beneficiaries are classified into empowerment tracks based on Their registered data, to determine the most appropriate path for each beneficiary.
The classifications include:

A qualifyable beneficiary

who needs training and qualification to develop his skills so that he can work later.

An ineligible beneficiary

whose health or social conditions do not allow him to participate in empowerment programs.

A workable beneficiary

Eligible to work Directly, and directs to Refusing to confirm dependency of the breadwinner by one of the dependents unintentionally in the social security programs. The dependent can be deleted and added again through the unified file.
After the success of the addition, the dependent can enter the platform and agree to join the family easily.