“Human Resources and Emiratisation” specifies business centres’ obligations, violations and administrative penalties

The Ministry of Human Resources and Emiratisation has specified the responsibilities and obligations of business centres, and the administrative and legal penalties to be taken in the event of violations committed by the centers and employees working for these centres, which are affiliated with the private sector and provide support to establishments and individuals to obtain some of the Ministry’s services.

This came in accordance with Ministerial Resolution No. (0702) of 2025, which was issued within the framework of the Ministry’s keenness to govern the work of the centers and their employees, in line with sustainable efforts in developing the legislative environment, keeping pace with the rapid growth in the labor market, developing the efficiency of business centers, and controlling their work, to protect the Ministry’s customers, and provide them with safe and reliable services, characterized by transparency and integrity.

Under the ministerial decision, the responsibilities and obligations of business centers include pre-screening their employees before nominating them to obtain user authority, which is authorized to use the Ministry of Human Resources and Emiratisation’s systems to provide support to establishments and individuals to obtain the Ministry’s services, and to maintain data, information and documents related to customers.

The decision stipulates a set of violations. Administrative sanctions and legal penalties will be applied against a business center that is proven to have committed any of these violations, the most prominent of which is not practicing the activity it is licensed to practice, or proving the absence of an existing and real work relationship with workers registered with a center, or committing a crime of human trafficking, or the center not employing or bringing in a worker without obtaining a work permit for him, or not employing the worker who was issued a work permit, or leaving the worker to work for others without adhering to the conditions and settling his situation. Violations also include the business center submitting incorrect data, documents, or information to the ministry, or proving that the center committed a fictitious resettlement violation.

It was also decided to take administrative measures and legal penalties against a center employee who has access to the ministry’s systems and exploits or misuses the electronic powers granted to him or enables others to do so, which results in a breach in the governance of government work procedures, the penalty for which may include referring the center employee to the judiciary.