المملكة: How do elderly people benefit from an Imtiaz card? Two conditions for obtaining it

Provide Ministry of Human Resources, a special service for the elderly, which is a privilege card that provides a digital service that gives the elderly priority.

The Ministry grants the privilege card special benefits in government and private agencies, and it appears automatically through the Ministry and Tawakkalna application.

Concession card conditions

have been established "Human resources" There are two conditions for obtaining a privilege card: that the beneficiary must be of Saudi nationality, and that he must be sixty years of age or older.

A digital experience

As part of its efforts to facilitate procedures, the Ministry launched the “Digital Inclusion Service” designated for social security beneficiaries from The elderly, as it allows them to request assistance from a specialized team to complete the insurance registration process on their behalf, which eliminates the need to visit offices and turns the procedure into a smooth digital experience.

To enhance the quality of digital services provided to the elderly, the Ministry conducts periodic studies to measure the satisfaction of elderly beneficiaries and improve their digital experience, such as following up on the performance of the digital seniors card, measuring levels of use, recording ongoing statistics on requests submitted electronically, and reviewing the quality of available services.

Digital services

reflect These efforts are the Ministry’s keenness to improve the experience of beneficiaries and measure their satisfaction periodically through specialized studies, to ensure the development of the digital services provided.

These initiatives come as a natural extension of the goals of Saudi Vision 2030 in building a vibrant and sustainable society, and integrating all its segments into the process of national development and digital transformation.