المملكة: How and conditions for benefiting from the unified mobility platform: Free for children and people with disabilities

Allow Unified mobility platformElectronic services for the guests of God, especially the elderly and people with disabilities, organizing their reservations for transportation trips within the Two Holy Mosques by various means, including: large electric carts, and manual carts of all kinds.

How to benefit from the unified mobility platform

• Click on "Start the service" To jump to Electronic service.
• Choose the type of vehicle: (golf cart, wheelbarrow with pusher, wheelbarrow without pusher).
• Choose the type of trip: (Tawaf, Sa’i, Umrah).
• Select the appropriate date and time to perform Umrah.
• Complete the steps for booking and electronic payment (if the service is paid).
• After completing the reservation, the reservation ticket will appear directly to you.

Conditions for benefiting from the unified mobility platform

The service is provided free of charge to people with special needs.
The person must present a needs card in addition to an identical photo of personal identification or via the Tawakkalna application.
The companion also receives the service Freeif it is proven through the needs card issued by the approved official authorities.

Seniors and the Unified Mobility Platform

Giving priority to the elderly over 65 years of age in obtaining the service by booking on the platform and connecting the beneficiary by hand cart for free through the assembly points in the external courtyards of the Grand Mosque, in appreciation of their status and out of concern for their comfort and safety.

Service for children on the Unified Mobility Platform

The service is provided free of charge to children under the age of 3 years.
Children are not allowed to board the cart without an adult accompanying them.
Children must be carefully supervised by their parents, to ensure their safety.
The beneficiary is obligated to ensure that the children’s seat belts are fastened before the start of the trip, in order to preserve their safety during the trip.

While performing the rituals in the golf cart

It is forbidden to leave personal belongings inside the cart, and the administration disclaims any responsibility. In the event of losing it.
Please adhere to sitting in the designated seat during the course of the trip, and the pilgrim bears responsibility for the safety of his companions throughout the duration of the trip.
Adhere to the seat allocated according to the ticket.
The golf load is 10 passengers.
The carriage stops to perform the two rak’ahs of Tawaf for 5 minutes in the case of a complete Umrah, and the guest of God must adhere to the specified period.
If the trip is Tawaf only, then the two rak’ahs of prayer are performed. Circumnavigation outside the service hall.
It is forbidden to take bags and luggage during the trip.
It is strictly forbidden to remove the hand or any part of the body from the cart while it is moving, in order to preserve the safety of the beneficiary.

• For more: Follow Khaleejion 24 Arabic, Khaleejion 24 English, Khaleejion 24 Live, and for social media follow us on Facebook and Twitter