المملكة: Guest care centers in the Two Holy Mosques…an integrated system to serve visitors
The General Authority for the Affairs of The Grand Mosqueand the Prophet’s Mosque are exerting intense efforts to enhance the quality of services provided to visitors by operating two main centers and 19 sub-centers in the Two Holy Mosques.
These centers operate as an integrated system that aims to meet the needs of visitors and provide an easy and safe experience that reflects the great care of the wise leadership for the Two Holy Mosques and their visitors.
Diverse service package
The centers offer a wide range of humanitarian and organizational services that include guidance. And facilitating rituals and answering all inquiries.
In addition to activating the lost and found service to ensure the speedy processing of reports and facilitating the arrival of guests to their desired destinations within the corridors of the Two Holy Mosques with ease and reassurance
Exceptional attention
The authority pays exceptional attention to priority groups through services dedicated to people with disabilities and the elderly, while providing facilities to receive lost women and children and take care of them according to organized procedures that guarantee their safety until they are safely delivered to their families. And organizer
Enhancing the flow of movement
The tasks of the centers include the service of storing visitors’ luggage to enhance the flow of movement and reduce congestion, while providing modern communication channels that allow guests to benefit from the services at high speed. The authority also provided access to the centers’ locations via a quick response code for easy locating and benefiting from the care system that operates around the clock.
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