Maktoum bin Mohammed directs "Federal tax" By preparing to keep pace with the system of converting 50% of government sectors to self-executing and driving artificial intelligence models

DUBAI, 30 APRIL / WAM / His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, First Deputy Ruler of Dubai, Deputy Prime Minister and Minister of Finance, Chairman of the Board of Directors of the Federal Tax Authority, chaired the meeting of the Authority’s Board of Directors, and His Highness was briefed on the Authority’s plans, achievements and initiatives to employ artificial intelligence technologies to sustainably develop its operational processes, raise the level of its services and continuously evaluate the impact of these initiatives on improving institutional performance.

His Highness directed the Federal Tax Authority to begin preparing to keep pace with the new system of the UAE government, which aims to transform 50% of government sectors, services and operations to apply self-executing and driving artificial intelligence models (Agentic AI) within two years, in implementation of the directives of His Highness Sheikh Mohammed bin Zayed Al Nahyan, President of the State, may God protect him, announced by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, may God protect him, which It aims to bring about a qualitative transformation in the efficiency of government work, the quality of services, and the speed of completing transactions.

During the meeting, His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum also reviewed a comprehensive report on developments in ongoing development projects, the achievements achieved by the Authority, and its future plans.

His Highness said: “The directives of His Highness Sheikh Mohammed bin Zayed Al Nahyan and His Highness Sheikh Mohammed bin Rashid Al Maktoum place us at a turning point in moving from the digitization of services to the era of self-driving systems, and integrating artificial intelligence models into the core of our government work, to create a proactive system that makes decisions with extreme precision and unprecedented speed in all aspects of financial management.”

His Highness added: “Through our new plans, we aim to reformulate the operational processes of the Federal Tax Authority, according to the perspective of smart sustainability, which enables national competencies to move towards strategic planning, control and innovation, and the government system that we adopt in this regard ensures the sustainability of the state’s financial performance and enhances the flexibility and competitiveness of our national economy in the face of global changes.”

His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum praised the performance rates of the Authority’s services, especially the service of refunding the tax paid for the construction of newly constructed citizens’ homes, stressing that the quality of life of the citizen will remain the true compass for all our development projects, which embodies the Authority’s commitment to translating the leadership’s vision of providing the means of a comfortable living and family and community stability for the people of the Emirates.

The report showed that the authority maintained good performance rates in its work and service sectors, including the tax refund service paid for the construction of newly constructed citizens’ homes, which is witnessing continuous development based on the latest digital systems in implementation of the leadership’s vision to develop a modern housing system for citizens and improve their quality of life.

The report indicated that the Authority approved new applications for citizens who recovered the tax they paid on building their homes, amounting to 128 million dirhams during the months of February and March 2026, compared to 103 million dirhams during the same period in 2025, an increase of 24%.

He explained that the number of those registered for corporate tax reached 743,000, the number of those registered for value-added tax reached 587,000, the number of those registered for excise tax reached 1,787, and the number of tax agents reached 936 agents.

The developments in the implementation of the draft supplementary tax law (the second pillar project) were presented, and the legislative, technical and procedural steps that were implemented to implement the electronic invoicing project, which is being implemented in cooperation between the Ministry of Finance and the Federal Tax Authority, which contributes to maintaining high tax compliance rates through safe and effective mechanisms, and achieving further improvement in customer experiences.

The report pointed to the achievements of implementing the integrated tax system and the ongoing procedures for electronic linking between the authority’s systems and the relevant authorities to speed up and facilitate tax compliance procedures, and the performance indicators of the “Emirates Tax” platform for digital tax services, which showed the large number of transactions that have been completed since the launch of the platform with regard to registration, tax returns, and refund requests submitted through the platform, and the number of transactions paid through the payment gateway (Magnati) and payment using “GIBAN.” It also explained the developments of the system. Applying distinctive labels to tobacco and its products, and the results of the launch and workflow of the first and second phases.

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