المملكة: The Grand Mosque .. “Save Luggage” service enhances the comfort of the guests of Rahman

In a move aimed at improving the experience of visitors to the Grand Mosque and providing a more comfortable environment for the performance of acts of worship, the General Authority for Care of the Grand Mosque and the Prophet’s Mosque launched the service to save the luggage, which allows visitors to save their personal belongings safely while they are inside the Grand Mosque.
This service is characterized by providing comfortable delivery and delivery centers at the main doors of the Grand Mosque, which facilitates visitors to leave their luggage and restore them smoothly without the need to carry them while performing rituals.

An advanced electronic tracking system

The service depends on an advanced electronic tracking system that allows users to follow their luggage via a smart response code, ensuring the speed of its receipt and safety.

The luggage is also kept in places equipped with continuous monitoring systems, to ensure the highest levels of safety and protection, with a precise and rapid delivery mechanism that depends on the data matching precisely, which contributes to improving the efficiency of the service and providing an easy experience for the beneficiaries.
The process of taking advantage of the service is carried out by registering luggage, and issuing a smart bracelet containing a special luggage tracking symbol.
Then the luggage is transferred to the designated storage areas that are subject to periodic monitoring every 4 hours, and when the luggage is restored, the response icon is scanned to verify the data matching and receive it easily and safely.

6 delivery points

The service is available 24 hours a day during the holy month of Ramadan, in several locations within the scope of the Grand Mosque, most notably next to the Makkah Al -Mukarramah Library in the Eastern Square, and opposite the door of 64 at the entrance to the western square in the Shabika.
In addition to 6 points, it is distributed at the main doors of the mosque.
The launch of this service comes as part of the authority’s continuous efforts to develop the services provided in the Two Holy Mosques, by adopting the latest technologies and smart systems that contribute to facilitating the visitors’ journey, and enhancing the level of comfort during the performance of acts of worship, which reflects the authority’s keenness to provide a comfortable spiritual environment and free from the hardships of expatriates to the Grand Mosque.