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المملكة: With a satisfaction of 81%.. 18.5 million pilgrims, pilgrims and 153 thousand volunteers in 2024


I released the program The service of the guests of Rahman One of the Kingdom’s Vision 2030 programs, its annual report for the year 2024, reviewing the achievements of the service system of the guests of Rahman For the trip until they return to their homelands.

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The report explained that the program works to implement 89 diverse initiatives in cooperation with more than 40 government agencies, achieving a compliance rate of 95%, in the framework of an integrated system that covers all stages of the journey of the guests 18.5 million pilgrims and pilgrims from abroad, including 16.92 million pilgrims, exceeding the target of the year, with a growth rate of 101% compared to 2022, which reflects the integration of efforts and the smooth procedures.

High satisfaction
In the side of improving the visitor’s experience, the report explained that the honorable kindergarten received more than 13 million visitors during the year 2024, compared to 4 million in 2022, and the percentage of visitors’ satisfaction increased from 57% to 81%, in an indication of the development of the user experience and the quality of the services provided." target ="_Blank"> The service of the guests of Rahman More than 153 thousand volunteers during the year 2024, bypassing the same year’s targets in a qualitative leap, and volunteers in 2022 AD did not exceed more than 15 thousand, which confirms the growing societal awareness and the spirit of participation in the service of the guests of Rahman. Rahman is one of the governmental and private sectors (airlines, offering Hajj services and Umrah), in overcoming obstacles to the arrival of pilgrims and visitors, and resulted in practical solutions that strengthened international cooperation in this field, humiliated many obstacles and opened dozens of international destinations that helped increase the seat capacity to transport pilgrims, in addition to facilitating procedures. International, Medina jumped to the seventh rank in the world in the tourism performance index, which reflects the Kingdom’s leading position as a religious and tourist destination. "Siphon" More than 100 services for users, and served an initiative "Makkah Road" More than 940 thousand beneficiaries since its launch, and have provided centers "care" Its services for about 3 million beneficiaries. And its leadership.

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