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المملكة: Urgent 10 new rules .. "Electricity regulation" The service providers are obligated to install devices to monitor energy quality


I put a body Organizing electricity rules and standards of electric energy quality, via the “reconnaissance” platform with the aim of raising the level of electrical service quality provided to consumers, and enabling the authority to follow the performance of service providers and the extent of their commitment to the requirements of electric energy quality. “SAGC”, Saudi Network Code “SADC”, Saudi Specifications “SASO”, in addition to international standards such as IEC and IEEE.

Major quality axes

The Electricity Regulatory Authority explained that the new rules are based on three main axes that represent the basis of the quality of the service provided, as it comes in the forefront of the continuity of the service to ensure reliability Electricity delivery to consumers and measure it with a number of times The interruption and its duration, in addition to the commercial quality that regulates the relationship between the service provider and the consumer and includes the accuracy of the billing and the speed of receipt of the new service and mechanisms for dealing with complaints and the efficiency of administrative procedures. Electrical Network."Text-Align: Jusify"> The obligations of service providers and consumers


The authority emphasized that these rules are binding on all parties, as service providers must monitor energy quality in transportation and distribution networks, and to ensure that the electrical emissions issued by users of the permitted limits are not exceeded. With the approved standards. Specified, ensuring that the network or other users are not negatively affected.

Control and penalties

The commission clarified that it is the final reference for the interpretation of the materials of these rules, and that any violation is a violation of the electricity system and the penalties stipulated in the relevant systems require, while the rules granted the authority to the field of field inspection and investigation when there are suspicions of non -compliance, while obliging the service providers to completely cooperate and provide all the required data and records. The violation, the concerned authority is obligated to implement a corrective plan approved by the commission during a specific time period.

Periodic reports and mandatory disclosure
The rules obligated service providers to submit periodic written reports to the authority that includes the results of adhering to quality standards, with clarifying the reasons for any deficiencies and the corrective plans taken to address it. In the event that the commission is not convinced of the submitted justifications, the regular measures are taken against the violation entity.

Detailed criteria for energy quality
The evidence issued by the Electricity Regulatory Authority included a set of accurate criteria for measuring energy quality, based on accredited international references such as IEC and IEEE, as these criteria included several basic axes, most notably: the standard of voltage changes that stipulate that the change rate of ± 5% of the nominal voltage, and the frequency standard that must be stable at 60 Hz within very accurate limits, besides the side The criterion of consensus for measuring total consensual distortion and individual consensus. Determining the mechanisms of its measurement and classification, as well as the standard of transient voltage that sets the technical foundations for monitoring and classifying cases of transit increase in the level of voltage.

Master monitoring of energy quality

The authority obligated the service providers to install advanced energy measuring devices «PQ monitors» in the locations specified within the network, allowing to monitor any disturbances in voltage, frequency levels or other technical standards. Certain certificates from accredited bodies from the Saudi Accreditation Center. Deviations. Electronic for a period of at least five years, while retaining the right to see this data and check it at any time.

Transparent and binding reports
The rules obligated service providers to prepare periodic and annual periodic reports on energy quality, provided that a comprehensive review of performance and adherence to standards, in addition to the corrective plans taken to process the palaces. Different, in addition to proving calibration of power quality measuring devices «PQ) to ensure the reliability of data. The service by highlighting their investments in improving energy quality and future plans to update infrastructure, with practical recommendations that contribute to the development of network management.

Consumer complaints management

The rules confirmed that consumer complaints related to energy quality must be treated seriously and transparently, as the service provider must verify the complaint through technical measurements, and if it is necessary to install temporary monitoring devices to determine the source of the problem. Subsequent measurements proved that there is no disturbance."Text-Align: Jusify"> Strict corrective procedures
A joint commitment between suppliers and consumers

The obligations were not limited to service providers only, but also included users who exceed the permissible technical limits, as the rules were obligated to correct their conditions immediately or during a period agreed with the service provider, otherwise the penalties are applied against them according to the electricity codes and associated systems.

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