المملكة: Citizen Account.. Two reasons behind the appearance of a sentence "Waiting for exchange"

The Citizen Account Program mentioned the reasons for this:
If the beneficiary changes the bank IBAN before the date of depositing the support, the payment is placed on hold and the new IBAN is verified. If the IBAN is valid, the payment is deposited with the next cycle.
The bank statement must be valid and the beneficiary has not clicked on the icon (confirm the bank statement). In this case, you must enter the account, go to financial payments, and click on the icon in order for the support to be deposited.
Submitting an objection
The citizen’s account stated, through his official account on the X platform, that a financial objection can be submitted if the status of the payment becomes… "Paid" By going to your account, choosing the (financial payments) icon, and choosing (incomplete or zero payment), within 90 days from the date of the payment.
Deposit the Citizen Account On Monday, 3 billion riyals were allocated to support the month of November for beneficiaries whose applications were completed, and the number of beneficiaries who met the eligibility criteria in the ninety-sixth batch reached more than 9.8 million beneficiaries and followers.
The Director General of Communications stated to Citizen Account Program, Abdullah Al-Hajri, said that the total amount paid by the program to beneficiaries since its launch is more than 259 billion riyals, including 2.8 billion riyals as compensation for previous payments.
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