Dubai Courts achieves a global precedent in judicial work by obtaining the “ISO 11367:2025” certificate for excellence in government services.

In a qualitative achievement that reflects Dubai World’s leadership in developing government work, Dubai Courts achieved a precedent at the level of the judicial sector by obtaining the international certificate of conformity, ISO 11367:2025, for the Excellence System in Government Services, from the granting body (Universal Certification and Services), confirming its position as an advanced global model in providing innovative and integrated judicial services.
This achievement embodies a qualitative leap in the process of developing the justice system in Dubai, and enhances its role as a fundamental pillar in supporting the emirate’s competitiveness and consolidating a global judicial environment that is attractive for investment and business, in line with the objectives of the Dubai Economic Agenda D33 and the emirate’s vision of being the best city in the world for living, working and investing.

A global achievement that enhances Dubai’s competitiveness
On this occasion, Dr. Saif Ghanem Al Suwaidi, Director of Dubai Courts, confirmed that this achievement reflects the emirate’s firm commitment to reaching first place globally in various sectors, pointing out that the development of the judicial work system in Dubai is based on adopting innovative models based on efficiency, flexibility and proactiveness.
He said: “We do not view this achievement as just an international accreditation, but rather an affirmation of the ability of Dubai Courts to redefine the justice experience in accordance with the highest international standards, through an integrated judicial model that is client-centered and keeps pace with the requirements of the future economy.”

A global judicial model
This award is a qualitative precedent at the local and international levels, as it reflects the success of Dubai Courts in building an advanced judicial system that combines digital innovation, operational efficiency, and quality customer experience, which contributes to speeding up procedures, enhancing transparency, and raising the level of confidence in the judicial system.
This achievement also strengthens Dubai’s position as a leading global destination in the rule of law, and confirms its ability to develop an attractive and reliable legal model that supports economic growth and keeps pace with rapid global transformations.

Integration of the judicial system
The ISO 11367:2025 certificate is one of the latest international standards specialized in evaluating excellence in government services, as it depends on measuring the efficiency of operations, the quality of services, the level of institutional integration, and the customer experience.
The scope of accreditation included all stages of litigation and judicial services in Dubai Courts, including registration of cases, management of sessions and settlements, issuance of rulings, and implementation, in addition to supportive administrative services, which reflects the integration of the judicial work system and its advancement to global levels.

Judicial services system
This achievement comes as a result of Dubai Courts adopting an advanced model of judicial services that relies on comprehensively redesigning the customer journey, by simplifying procedures, reducing requirements, and providing integrated digital channels that allow access to services around the clock.
It also focused on developing proactive services that anticipate customers’ needs, and enhancing integration between systems, which contributes to reducing litigation time, raising performance efficiency, and enabling customers to follow up on their cases with complete transparency and ease.

Harmonizing global standards
This achievement reflects an advanced level of institutional maturity and the ability of Dubai Courts to align its policies and procedures with international best practices and standards, thus establishing a culture of innovation and continuous improvement, and enhancing its readiness to keep pace with the requirements of the future.

Leadership and judicial justice for a global city
This achievement comes as a practical embodiment of the Dubai Courts’ vision of achieving “leadership and judicial justice for a global city,” as it reflects its commitment to providing efficient, speedy and transparent judicial services that keep pace with the requirements of an accelerating global economic environment such as Dubai. It also contributes to supporting the emirate’s competitiveness by providing an advanced justice system that enhances confidence in the business environment and supports legal stability.

Enhancing Dubai’s position globally and sustaining excellence
This achievement confirms the pivotal role of Dubai Courts in supporting the Dubai Government’s directions towards building a global government model based on excellence and innovation, and also enhances the UAE’s position as a leading model in developing government and judicial services at the global level.
It also reflects Dubai Courts’ commitment to continue investing in developing its services and enhancing their competitiveness, thus consolidating its position at the forefront of the most advanced and influential judicial bodies in the world.