المملكة: In preparation for Hajj…a virtual experience simulates transporting 1.2 million pilgrims to the Holy Sites

Implement General Transport Center – one of the centers of the Royal Commission for the city of Makkah and Holy Feelings– In coordination with more than 24 governmental and operational agencies, Virtual experience to simulate the Transportation in the Holy Sites, as part of the preparation for the Hajj season 1447 AH, with the aim of testing the efficiency of operation and raising the level of coordination between the concerned authorities.
The experiment was implemented through an operational model that simulates the movement of pilgrims between Mecca and the Holy Sites, by operating 3,000 buses within 5 main operational operations covering all stages of transportation, across 15 main paths of movement, allowing for testing the flow of crowds and the efficiency of movement management in its various stages.
The experiment aimed to simulate the transportation of more than 1.2 million pilgrims virtually through more than 75,000 planned trips, with the participation of more than 20,500 operational staff and 74 transport companies, in a scope that reflects the size and complexity of the transportation system during the Hajj season.
Implementation of the various operating stages
The experiment included field implementation of the various operating stages, starting with preparation and preparation, through the escalation operations to Mash’ar Arafat, and then the continuation to Arafat. Muzdalifah, and ending with Nafra to Mina, ensuring that the system’s readiness is tested in multiple operational conditions. The simulation included a number of different operational emergency scenarios, including methods for dealing with fires and rapid response to control them, in addition to dealing with health emergencies inside buses and performing the necessary first aid.
The hypothesis witnessed the testing of real-time monitoring of bus movement from the monitoring and control room of the General Center for Transport, and the issuance of real-time reports that support decision-making and facilitate the work of the system and the relevant parties, thus contributing to the speed of response and raising the efficiency of operational performance.
In addition to testing communication channels and escalation mechanisms between the parties. Participation, in a way that contributes to enhancing the speed of response and raising the efficiency of coordination.
Testing the readiness of the transportation system
The hypothesis also included testing the readiness of the transportation system to deal with the breakdown of buses within the routes and replacing them to ensure continuity of service, simulating a number of emergency scenarios and dealing with unscheduled cases, testing the readiness of the operating teams, and measuring the response time, in a way that supports the efficiency of decision-making in various operational conditions.
This experience reflects the level of coordination between the participating parties, and supports the development of a transportation system capable of absorbing the density of transportation. Crowds during the Hajj season, through a methodology based on pre-testing, measuring performance, and improving operational procedures, which contributes to providing an organized transportation experience for the pilgrims.
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