المملكة: Exceeding 76%… Government agencies continue to make progress in using emerging technologies

Declared Digital Government Authority Report results "Adoption Readiness Index Emerging Technologies" In its (fourth) session for the year 2026, which confirms the rapid development in the readiness of government agencies to adopt and activate emerging technologies.

The overall result of the index was (76.04%) compared to (74.69%) in 2025, with the participation of (54) government agencies compared to (49) agencies in the previous session.

He confirmed Governor of the Digital Government Authority, Eng. Ahmed bin Muhammad Al-Suwayyan, said that the results of the report reflect ambitious efforts by Government agencies and their transition from the stage of experimentation to the stage of actual use of emerging technologies, which enhances the approach of continuous improvement and consolidates the maturity of digital readiness.

He added that emerging technologies are no longer an experimental option, but rather have become a basic pillar for achieving efficient government performance, raising productivity and accelerating achievement, which is reflected in improving the beneficiary’s experience.

Adopting emerging technologies

According to the report, the results of the index showed progress. Noticeable in the adoption of emerging technologies, as government agencies recorded progress in research capacity (78.07%), followed by communication capacity (75.18%), then proof capacity (73.92%), and finally integration capacity (77.00%).

The results of the top (20) government agencies for the year 2026 according to performance levels were as follows: (Ministry of Interior, Ministry of Energy, Communications, Space and Technology Commission, and Saudi Commission For industrial cities and technology zones) within a level "distinct"Followed by (the Ministry of Industry and Mineral Resources, the King Abdulaziz City for Science and Technology, the Ministry of Municipalities and Housing, the Saudi Standards, Metrology and Quality Organization, the Ministry of Human Resources and Social Development, the Ministry of Defence, the Ministry of Transport and Logistics Services, the Ministry of Environment, Water and Agriculture, the Ministry of Health, the Zakat, Tax and Customs Authority, Saudi Post, the Food and Drug General Authority, the Ministry of Justice, the General Organization for Social Insurance, the Ministry of Culture, and King Khalid University) within the level "advanced"which reflects an increase in the maturity of digital capabilities in government agencies, and a growth in the adoption of innovation and the development of technical services, which enhances performance efficiency and improves the quality of services provided to beneficiaries.

Generative Artificial Intelligence

The report also reviewed a number of success stories in adopting emerging technologies in government agencies, which highlighted the use of a group of advanced technologies, including generative artificial intelligence, proxy artificial intelligence, the Internet of Things, and robotics; It was used to automate procedures, improve decision-making, and develop digital services, which enabled agencies to provide proactive and innovative government services in vital sectors, and contributed to achieving economic savings and enhancing the beneficiary’s experience.

This progress reflects the efforts of government agencies in employing emerging technologies with the support and empowerment of the Digital Government Authority, as a main tool for developing services, enhancing digital integration, and raising the efficiency of government performance, in a way that consolidates the Kingdom’s position and enhances its leadership among digital governments and the countries most prepared for the future.

In accordance with The goals of Saudi Vision 2030 towards building a knowledge-based economy and a world-leading digital government.

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