المملكة: In a number of languages.. "health" Call Center 937 is fully prepared to serve pilgrims
Ministry of Health Readiness of Call Center 937 is part of its preparations For the Hajj season, to provide integrated health services For the guests of God, including receiving Pilgrims, responding to their health inquiries and consultations, and processing complaints and reports related to the health services provided, with urgent mechanisms, through 5 communication channels and in a number of languages.
The Ministry explained that the services of the 937 Health Call Center include following up on requests and complaints received from the pilgrims and processing them immediately, in addition to rapid response to medical inquiries and consultations, in addition to providing information about those hospitalized in health facilities within the Holy Sites.
Response The Ministry of Health stated that the Health Contact Center 937 works around the clock under the management of specialized cadres of administrators, specialists and consultants, to provide an immediate response to the pilgrims’ health needs.
The Ministry indicated that the center provides translation services for a number of languages most commonly used during the Hajj season, including English, Urdu, French, Indonesian, Turkish, and Persian, which contributes to facilitating communication with pilgrims from of different nationalities, and enabling them to obtain health services with ease.
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