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المملكة: Robots and artificial intelligence at the service of pilgrims


The religious system bears witness to The Grand Mosque and the Prophet’s Mosque An accelerating technological transformation, evident in the employment of robots and Artificial intelligence and modern digital technologies for managing and operating religious and enrichment services, a trend that reflects the significant development in the level of services provided to Guests of Godfrom various parts of the world.

The Presidency of Religious Affairs at the Grand Mosque and the Prophet’s Mosque is working to develop an integrated operational system that integrates the Sharia message and smart technologies. By activating guidance and awareness programmes, answering inquiries from those asking, simultaneous translation, and digital broadcasting in multiple languages, as well as expanding the range of technical services aimed at enriching the experience of pilgrims and Umrah pilgrims.

Smart Robots

One of the most prominent features of this transformation is the use of smart robots inside the Two Holy Mosques to provide legal and spatial guidance and advice through multilingual interactive technologies, which facilitates access to religious information and services quickly and efficiently, which keeps pace with the high human density. During the Hajj and Umrah seasons.

Artificial intelligence applications have contributed to strengthening the religious system by developing digital tools to improve the management of educational content, expanding access to scientific and guidance messages, and supporting simultaneous translation and digital broadcasting of lessons and sermons, ensuring that the message of the Two Holy Mosques is conveyed to Muslims in all parts of the globe.

Interactive Screens

This technical system also includes operating smart interactive screens to broadcast educational messages and immediate religious content, Activating translation devices within programs "In their languages"which allows non-Arabic speaking visitors to benefit from legal and guidance content easily and conveniently.

In the field of fatwa, the presidency has activated a system "Cloud connectivity" To answer the questioners, which depends on directing inquiries to eminent persons and sheikhs through modern digital systems, which raises the efficiency of response and reduces congestion in traditional fatwa sites, especially at peak times.

Technical transformation

This technical transformation is accompanied by an expansion in digital and media content, through the production and broadcast of lessons and lectures across multiple electronic platforms, and the development of smart applications that allow access to enrichment content and religious programs around the clock.

Specialists believe that the integration of robots Artificial intelligence in the religious system of the Two Holy Mosques represents a leading global model in developing religious services, by employing technology to serve humanity and enhance the quality of the faith and knowledge experience, in line with the goals of the Kingdom’s Vision 2030 in digital transformation and enriching the experience of the guests of God. For knowledge, guidance, and moderation, and two cultural centers that combine originality and modern technology in the service of Islam and Muslims.

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