Emirates Airlines launches a program "Comprehensive travel insurance" The first of its kind globally

Dubai, June 17, 2017 – Emirates Airlines today announced the launch of the “Comprehensive Travel Insurance” program, becoming the first air carrier in the world to offer an integrated travel insurance product that combines the expanded insurance benefits and direct support services that the carrier provides to its customers.

The program includes covering medical expenses related to incidents resulting from conflicts, in addition to providing hotel accommodation and support services during disruptions or delays that may affect travel plans, giving customers more confidence and reassurance at all stages of their trips.

Emirates Airlines ensures that customers continue to be transported to their final destinations even in cases where the carrier’s flights are not available or when their travel plans include flights on other air carriers, by rebooking them on alternative flights at no additional cost, and this includes cases in which flights are canceled as a result of circumstances or events related to conflicts.

The new program gives customers a higher level of reassurance and confidence from the moment they book their flights, by expanding the scope of medical coverage within the insurance product provided in cooperation with Travel Guard, in addition to an additional package of support services provided by Emirates Airlines, to complement the benefits available within the current insurance programs.

Sir Tim Clark, President of Emirates Airlines, said that customer feedback showed that the desire to travel remains strong, but there is a growing need for more comprehensive solutions in the field of travel insurance. He pointed out that the carrier was keen, from this standpoint, to develop a product that meets the aspirations of its customers and provides them with higher levels of protection and reassurance.

Russell Antonio, President of Global Business and Partnerships at Travel Guard, said that this product provides an advanced level of protection that sets new standards in the sector and meets the needs of travelers.

The “Comprehensive Travel Insurance” program includes compensation for flight cancellations, delayed or lost baggage, unlimited coverage for medical expenses and emergency medical evacuation around the world, as well as a wide range of other benefits.

The scope of application of the “Comprehensive Travel Insurance” program currently includes Austria, Bahrain, Belgium, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Kuwait, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Spain, Sweden, Switzerland, and the UAE. And the United Kingdom.

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