Providing treatment services to 114,717 addiction patients free of charge and in complete confidentiality
Dr. Amr Othman, Director of the Fund for Combating and Treating Addiction and Abuse, received a report on the efforts of the Fund’s hotline “16023”, where treatment services were provided during the first 9 months of 2025 for 114,717 “new and follow-up” patients. Therapeutic services are also provided for any addiction patient. From the people of developed areas, “alternative to slums” “Al-Asmarat, Al-Mahrousa, Rawdat Al-Sudan, Rawdat Al-Sayyida, Our People, Al-Khayala, Bashir Al-Khair, October Gardens.”
The services varied between calls for follow-up, advice, treatment, rehabilitation and community integration, as the therapeutic services are provided to patients free of charge and in accordance with international standards, and the percentage of beneficiaries reached Males of these services reached 96%, while the percentage of females reached 4%, as patients frequented the treatment centers affiliated with the Fund and partnered with the hotline, numbering 35 centers in 20 governorates so far.
According to the calls received to the Fund’s hotline, Cairo Governorate came in first place, with a rate of 27%, followed by Giza Governorate with a rate of 19%, and this is due to the population density of the two governorates and the presence of many The treatment centers affiliated with and partnered with the Fund, and with regard to the source of knowledge of the addiction treatment hotline “16023” The Internet came at the forefront and this is a reflection of the Fund’s electronic awareness efforts through its official page on Facebook, which includes approximately 2 million subscribers, as well as its activities through various electronic media. Television and then news websites came as one of the most important sources of knowledge about hotline services.
According to an analysis of the data of beneficiaries of therapeutic services during the first 9 months of the year 2025, the most widespread narcotic substances are synthetic drugs. " Crystal Math, Astrox, Voodoo, Powder and Shabu" Then cannabis, heroin, tramadol, and multiple abuse, “using more than one narcotic substance.” As for communications sources, the first callers to the hotline “16023” were: The patient himself accounted for 35%, followed by the mother 13% and siblings “brother 14%, sister 12%”, which indicates increasing confidence in the hotline’s services by patients and their families.
Dr. Amr Othman explained that the factors driving abuse according to the results of the hotline came first: bad friends at 63% and curiosity at 23%, and with regard to the factors driving treatment according to The results of the hotline came first: loss of health by 36%, then financial incapacity by 25% Then there are problems at work, stress, fear of dismissal and the application of the law to him, pointing to the continuation of the addiction treatment hotline “16023”. Also in receiving communications from any employee who uses narcotic substances, where treatment services are provided free of charge and in complete confidentiality as long as he voluntarily submits for treatment, without any legal accountability before detection campaigns descend on his workplace and he undergoes a drug test, without which legal measures are taken.
- For more: Follow Khaleejion 24 Arabic, Khaleejion 24 English, Khaleejion 24 Live, and for social media follow us on Facebook and
