The Comprehensive Health Insurance Authority monitors new success stories during the month of November

 

The comprehensive health insurance system continues to consolidate its humanitarian and medical role in making a real and sustainable difference in the lives of citizens in the various governorates of the application, as last November 2025 witnessed the recording of a number of success stories that reflect the efficiency of the system and its ability to provide comprehensive and fair health services, with the highest standards of quality, without discrimination, and in a way that ensures the preservation of the dignity of the citizen and the achievement of health safety for the family. The General Authority for Comprehensive Health Insurance reviews the most prominent success stories that were achieved during the month of November in a number of governorates, which represent true evidence of the efficiency of the system, the speed of response, the quality of services, and the role of comprehensive health insurance in changing the lives of beneficiaries.

May Farid, Executive Director of the General Authority for Comprehensive Health Insurance, said that the success stories that were achieved during the month of November reflect the authority’s commitment to its mission of providing comprehensive, integrated, and safe health care for all citizens, And providing advanced medical interventions, within the framework of the state’s vision to build a fair and sustainable health system.

The Executive Director confirmed that the Authority continues to develop the services provided, strengthen partnerships with major medical institutions that have obtained accreditation, and work to improve the beneficiary’s experience, believing that health is a right for every citizen, and that comprehensive health insurance is one of the pillars of building the new republic.

 

Advanced medical efforts for rare cases In Luxor

 

Luxor witnessed a number of complex success stories, most notably the case of the child “A.” i» From the Qurna Center, he suffers from severe hypertension in the pulmonary artery, which is a rare, high-risk disease that does not respond to traditional treatment.

 

Dr. Rehab Ali, director of the Authority’s Luxor branch, said that the General Authority for Comprehensive Insurance succeeded in importing specialized treatment from abroad at a cost of one million and 926 thousand pounds, after obtaining the approvals of the Medical Advisory Council, and the child is currently receiving treatment under advanced medical supervision.

The director of the branch mentioned another case from the Arment Center. For the citizen «A. C», which is the installation of a brain stimulation device for a patient suffering from severe coronary artery insufficiency, and the procedures were completed successfully after careful medical coordination between several hospitals, which helped the patient improve movement and return to practicing his daily life, reducing tremors, improving movement control, and reducing the need for high drug doses.

 

And the third case of the child «M. A», who suffers from a high-risk malignant cancerous tumor in the suprarenal gland, and with the facilitation of the procedures, he received chemotherapy, and a successful autologous marrow transplant was performed on him, with periodic follow-up to check on his health condition.

Cochlear implantation for a girl in Ismailia

 

The comprehensive health insurance system in Ismailia Governorate recorded a new medical success, after completing a cochlear implantation operation for a girl aged 15 years. At the age of 7 years, she suffered from profound sensorineural hearing loss in both ears, and did not benefit from traditional hearing aids as a result of a congenital defect.

 

The treatment journey began with the child being presented to the family doctor at her health unit, who in turn referred her to an audiology consultant. 

 

The child’s father immediately went to the General Authority for Comprehensive Health Insurance branch in Ismailia. – Beneficiary Affairs Management and Customer Service – To complete the transfer procedures.

 

Dr. Al-Sayed Abdel-Gawad, Director of the Authority’s branch in Ismailia, says that after conducting the necessary examinations and x-rays, it became clear that the ideal medical solution is to perform a cochlear implant operation, an operation whose cost exceeds 750 thousand pounds, while the beneficiary’s contribution did not exceed only 482 pounds.

 

Full coordination took place between the Department of Service Providers Affairs in the branch and the medical team. At the center, until the surgery was performed successfully.

After the operation, the girl’s family was filled with joy, as her father expressed his great happiness at the fulfillment of his dream for his daughter to regain her ability to hear, stressing that the comprehensive health insurance system had relieved the family of huge financial burdens and provided medical care at the highest level.

Open heart in Ismailia

In another model of medical integration, the comprehensive health insurance system succeeded in performing an open-heart surgery on a girl aged She was 22 years old, a medical student, and was suffering from congenital heart defects that required careful surgical intervention to change the valves and repair the accompanying defects.

 

A family member went to the authority’s branch in Ismailia to request a transfer to the Magdi Yacoub Heart Foundation, after completing all the required medical reports and examinations, and based on the opinion of the consultants, it was decided to perform the operation quickly.

The surgery was performed with complete success, and at the expense of 100% comprehensive health insurance, without burdening the family with any financial burdens. The institution’s medical team confirmed that the condition is stable, with a noticeable improvement in heart function and an excellent response to treatment, in a clear model of cooperation between the system and leading medical institutions.

Marrow transplant in Aswan

From Aswan Governorate, the case of “T. m» – 57 years old – Through the public relations team, and referring it to the Service Providers Department, where all medical and administrative procedures for conducting a marrow transplant at Sheikh Zayed Specialized Hospital were completed.

 

Dr. Mustafa Abu Al-Magd, director of the authority’s branch in Aswan, says that this operation is considered one of the highest cost operations, and may reach 500 thousand pounds, but it was performed for the entire beneficiary within the comprehensive health insurance system, without bearing any burdens. Financially.

Full support was also provided to Mrs. «B. A» – 60 years – And coordination with medical authorities to conduct a marrow transplant at EgyptAir Hospital, which is also one of the expensive operations that exceeds half a million and was carried out at the entire expense of the system, which reflects the authority’s commitment to protecting beneficiaries from financial risks.

Heart catheterization in South Sinai

The comprehensive health insurance system succeeded in saving the life of the child Makkah (5 years old), who was suffering from a hole in the wall separating the two upper chambers of the heart (Asd). heart).

 

Dr. Tariq Ezz El-Din, director of the authority’s branch in South Sinai, says that after completing the necessary medical examinations through the authority’s branch in South Sinai, the case was transferred to the Magdy Yacoub Heart Foundation, where a heart catheterization was performed with complete success, at the expense of 100% comprehensive health insurance, and joy returned to the child’s family, in practical confirmation that comprehensive health insurance represents real security for the family. Egyptian.

Care for the elderly in Suez

Suez Governorate also witnessed one of the most distinguished success stories, with the reception of the case of an elderly woman who was suffering from heart problems, and required urgent intervention to install two stents in the heart. Dr. Ahmed Abdel Rahman, director of the branch of the General Authority for Comprehensive Health Insurance in Suez Governorate, says that from the moment she entered the system, the case was dealt with according to an integrated system that included speed of evaluation, smoothness of procedures, and coordination between the referral unit and the team. Medical care, with the provision of precise medical care before and after the operation.

The woman’s children expressed their strong appreciation for the efforts of the system’s workers, stressing that medical and humanitarian care had a significant impact in stabilizing and improving the condition.

Saving a girl with a marrow transplant in Port Said

 

The branch of the General Authority for Comprehensive Health Insurance in Port Said succeeded in saving the life of the child “M. » She is 13 years old, after being referred to Cairo Specialized Hospital for a non-autologous marrow transplant. The surgery was completed successfully, with continued careful medical follow-up.

 

Dr. Mohamed Al-Sibai, Director of the Authority’s branch in Port Said, said that the General Authority for Comprehensive Insurance agreed to conduct additional analyzes not included in the service package, in order to ensure the safety of the child, without placing any financial burden on the family.

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