Gulf News

المملكة: Through 20 sites… Learn about the role of foot teams in the Prophet’s Mosque


The Prophet’s Mosque provides a system of Diverse services to facilitate visitors’ rituals and ensure their comfort. The foot teams provide direct field services through 20 locations in the The Prophet’s Mosque.

The role of the dismounted teams

The dismounted teams enhance communication with the guests of God, It provides its services in supporting crowds, providing spatial guidance, and helping the elderly and people with disabilities.

Interactive WhatsApp service

The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque launched a service "WhatsApp and chat Al-Haramain" As part of its modern technical system.
This step aims to enable visitors to access more than 40 various digital services through a unified interactive platform. The platform supports seven international languages, including Arabic, English, Urdu, Chinese, Turkish, French, and Malay, to ensure the comprehensiveness of the service for all visitors.

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